Field Operations Network Supervisor

Metronet•Lansing, MI

21h

About The Position

Field Operations Network Supervisor As a Field Operations Network Supervisor you will be responsible for managing all Network Fiber Technicians operations in the assigned geographic area. As well as ensure all terminating, spicing, bonding/grounding, documenting, and testing of all fiber optic cables is done correctly to ensure operational efficiency.

Requirements

Highschool diploma, GED or similar
3-5 Years splicing experience
1-2 years supervisor or leadership experience
Prior hands-on experience with the installation and maintenance of customer inside wire
Experience working with Microsoft Word, Excel, or other Microsoft products
Must be legally authorized to work in the U.S.

Responsibilities

Oversee the selection, hiring, and career development of all field technicians
Help establish and maintain a standard for equipping technicians with tools and test sets
Manage the company tools and test set inventory and quickly address ‘loss’ issues
Help develop a supporting training and skills development curriculum for both new hires and existing employee and maintain its currency
Manage workplace safety and provide safety training to employees as required
Manage both the productivity and quality of work down to the individual employee level
Develop and maintain a district out-of-hours call out schedule
Provide support to the video engineering and facilities engineering departments with the planning and maintenance functions for hub sites
Assist the video and network engineering teams with the planning of all MetroNet hub sites in terms of advising as to their location, size, exterior appearance, and internal layout.
Support the monitoring and maintenance of all hub site electronics and peripheral systems
Assist with troubleshooting equipment failures and service affecting problems
Rapidly respond to any security or equipment alarms
Support Outside Plant with repair and maintenance activities
Work with OSP manager to develop OSP preventative maintenance routines to minimize potential outages
Provide assistance as needed with OSP repair and restoration activities.
Ensure OSHA, NESC, NEC, and MetroNet safety regulations and precautions are followed for all work activities
Keep up-to-date with FCC and other regulatory requirements and standards
Manage vehicle inventory, tools, test set utilization
All other duties as deemed necessary