Field Operations Manager

Ryder Supply Chain Solutions•Des Moines, IA

About The Position

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As an Operations Manager, you’ll be asked to lead a dynamic team of managers and empower others to further develop their careers while also developing your seniority in the transportation industry. Summary The “FOM” supports the operations and personnel comprised of multiple locations. That personnel includes Ops Supervisors & Ops Managers. This position ensures that key Ryder FMS maintenance objectives, plans, and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures. This role is also critical as a liaison to customers, supporting the sales process and assisting in problem resolution in regards to maintenance services. In addition, the role also participates in the growth of the branches (business unit) through increased customer retention, expansion, and new sales. The position ensures that all locations within the assigned branches, or business unit, under his/her control comply with company policies and are operating within Federal, State, Provincial, and Local laws. Lastly, this position will require the individual to collaborate with all functional groups to meet operational excellence standards. We allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career and will set you up for a Director level role. This position comes with a competitive salary and great yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!

Requirements

Effective leadership skills, Strong leadership and communication skills
Builds and manages effective teams, Builds and manages effective teams
Ability to influence internal and/or external constituents, Strong interpersonal skills with the ability to influence and persuade others (internal and external)
Aptitude to learn a new business and systems. Receptive to change – change agent
Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines. Must possess strong organization and delegation skills
Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
Experience with Fleet Management Software required
Experience using Microsoft word and excel intermediate required
H.S. diploma/GED required
Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role required.
Five (5) years or more leadership experience required.

Nice To Haves

Maintenance and Technical experience in a shop environment preferred
Associate's degree preferred
Bachelor's degree preferred

Responsibilities

Evaluate, coach and develops others on best practices regarding maintenance management within business unit
Overall responsibility for performance management within maintenance teams
Leads multiple Operations Managers to achieve and implement all aspects of operations management.
Support, communicate and implement all corporate initiatives.
Support, communicate and ensures compliance with all Federal, Provincial and local regulations.
Support, communicate and ensure compliance with all corporately mandated policies, procedures and processes
Measure, track and perform on-going analysis to ensure process and financial objectives are met.
Accountable for key maintenance measurements and results across his/her business unit or branches
Accountable for all maintenance related assets, cost and control
This role is critical as liaison for maintenance in maintaining on-going relationship, problem resolution in the sales process
Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met
Performs other duties as assigned.