Field Operations Manager

Essel Environmental • Oakland, CA

54d

About The Position

Ready for an exciting opportunity to lead and shape the future of home services? Become a Handyperson Manager and be at the forefront of redefining how homeowners experience effortless living. Our team is on a mission to revolutionize the industry, and we want you to be a key player in this exciting journey!

Responsibilities

• People Leadership: Imagine being the maestro of a skilled orchestra-direct 15-20 handypersons in the field, fostering a vibrant culture that resonates with our mission.
• Training and Performance: Be the mentor and coach, elevating your team's strengths through daily reports, metrics, and targeted training sessions. Mold them into superheroes across various maintenance disciplines.
• Scheduling and Escalations: Feel the adrenaline as you optimize schedules, handle real-time escalations, and ensure seamless member experiences. You'll be the go-to person for turning challenges into success stories.
• Scope of Work and Troubleshooting: Be the detective-pre-scope tasks, provide on-call troubleshooting support, and ensure our team is always one step ahead in delivering outstanding service.
• Recruiting and Onboarding: Be the talent scout, curating a pipeline of potential rockstars. Lead the charge in creating a team that's not just ready but raring to go!
• Market and Operations Development: Be the innovator, working alongside the General Manager on projects that amplify team performance, scale stability, and overall business brilliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 11-50 employees