Field Operations Manager
Martin Docks LLC•Gainesville, GA
17d
About The Position
We are seeking a hands-on and highly organized Field Operations Manager to support our General Manager in overseeing mobile service crews and day-to-day field operations. The ideal candidate brings field leadership experience from industries such as HVAC, specialty trades, or high-end residential remodeling, where coordinating multi-skilled crews, managing job schedules, and delivering premium service are essential. This role is key to ensuring job site readiness, resource coordination, and execution excellence across a variety of service locations.
Requirements
- 3–5 years of experience in field operations, service delivery, or crew supervision.
- Prior experience in labor planning, dispatching, or mobile workforce coordination strongly preferred.
- Excellent communication, scheduling, and leadership skills.
- Strong ability to problem-solve and adapt to evolving field conditions.
- Proficiency in Microsoft Office and basic scheduling or workforce tools.
- Valid driver’s license required; ability to travel locally to job sites as needed.
Nice To Haves
- Bilingual (English/Spanish) is a plus.
Responsibilities
- Assist the General Manager in planning and executing daily field operations across multiple service locations.
- Manage crew assignments, scheduling, and labor planning to meet project timelines and customer needs.
- Serve as the point of contact for crew leads, helping troubleshoot issues and ensuring alignment on job expectations.
- Coordinate equipment, materials, and logistics in collaboration with purchasing and operations support teams.
- Monitor job progress and quality, escalating issues when necessary and supporting onsite resolutions.
- Reinforce company safety protocols and compliance standards in the field.
- Support onboarding and training of field team members to maintain a high-performance work culture.
- Track and report on field activity and crew performance; recommend improvements as needed.
- Foster a positive team environment, encouraging communication and accountability.
- Assist with inventory monitoring in collaboration with the Purchasing Manager.
Benefits
- Competitive salary and performance-based incentives.
- Health, dental, vision, and ancillary insurance.
- Paid time off and holidays.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
