Field Operations Manager, Strategic

Glean•Nashville, TN

1d•$140,000 - $180,000•Hybrid

About The Position

Glean is seeking a Field Operations Manager to be the operational and analytical backbone for the Strategic sales segment, supporting our sales team aligned to our largest and most complex customers and prospects.

Requirements

5+ years of work experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or Sales Strategy, ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams
Experience building strong relationships with sales leadership and executives
Advanced analytical skills: expertise working with large and sometimes unstructured data sets, building complex models (in Excel or Google Sheets), and translating analysis into clear, actionable recommendations. Significant experience with Salesforce reporting and dashboarding
Excellent communication skills: ability to navigate and communicate complex ideas effectively—verbally, in writing, and through polished presentations for senior audiences.
Proven ability to drive projects from 0 → 1 and 1 → n: you can scope problems, align stakeholders, build a plan, and execute in an environment with competing priorities.
Ability to thrive in an action‑oriented, fast‑paced, work environment; you’re comfortable with ambiguity and motivated by building structure where it doesn’t yet exist.

Responsibilities

Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions
Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions
Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls
Lead the design and build of reporting and dashboarding for the Strategic segment
Work with Systems to drive CRM hygiene and scalability for Strategic account reporting
Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year
Build and execute end‑to‑end operational processes and workflows tailored to Strategic motions to increase efficiency and win rates
Act as a thought partner to cross-functional leadership, bringing structured analyses, clear recommendations, and a POV