Field Operations Coordinator

Bevi • Boston, MA

2d

About The Position

Bevi is on a mission to transform how beverages are delivered and consumed. Our smart hydration systems eliminate the need for single-use bottles and cans—making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year—saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development. We are seeking a Field Operations Coordinator to join our team. This role is responsible for dispatch coordination and operational execution across Experiential Marketing and other field operations initiatives, with a primary focus on supporting Experiential Marketing events nationwide. The role partners closely with cross-functional teams and third-party operators to ensure work is properly scoped, dispatched, executed, and closed out. Your Day to Day Own the end-to-end operational lifecycle of Experiential Marketing events, from intake validation through post-event closeout Validate event requests against required lead times, staffing models, and readiness criteria, enforcing operational gates and escalating risks early Maintain a master event calendar and capacity view to ensure accurate planning across all event types Coordinate shipping, inventory transfers, returns, and technician coverage in partnership with Supply Chain, warehouses, and third-party vendors Ensure all logistics, staffing, and equipment details are finalized and locked prior to event execution Track experiential assets by serial number and location, ensuring units pass pre-event QC and are removed from circulation when issues are identified Drive post-event returns, inspections, documentation, and asset readiness for redeployment Serve as the first point of escalation for execution issues, managing exceptions, blackout periods, and tradeoffs with clear options and implications Execute against the Experiential Operations Runbook, identify gaps or inefficiencies, and support rollout of standardized workflows across teams Dispatch and performance-manage third-party operators and operational partners supporting Experiential Marketing and other field initiatives Support cross-team operational intake by helping translate requests into clear dispatch plans and execution steps Partner with Field Operations, Supply Chain, Client Operations, and other teams to coordinate work, resolve dependencies, and unblock execution Assist with portions of day-to-day dispatching, work order coordination, or Zendesk/FOM-related workflows as needed to support team capacity

Requirements

• 2+ years of experience in operations coordination, logistics, or program management
• Strong organizational and prioritization skills
• Experience coordinating multiple stakeholders across teams or vendors
• Comfortable enforcing process and pushing back when requirements are not met
• Clear, professional written and verbal communication
• Experience supporting events, field operations, or high-visibility deployments
• Familiarity with inventory management or logistics systems
• Experience working with third-party vendors or warehouse partners
• Experience juggling competing priorities across teams

Responsibilities

• Own the end-to-end operational lifecycle of Experiential Marketing events, from intake validation through post-event closeout
• Validate event requests against required lead times, staffing models, and readiness criteria, enforcing operational gates and escalating risks early
• Maintain a master event calendar and capacity view to ensure accurate planning across all event types
• Coordinate shipping, inventory transfers, returns, and technician coverage in partnership with Supply Chain, warehouses, and third-party vendors
• Ensure all logistics, staffing, and equipment details are finalized and locked prior to event execution
• Track experiential assets by serial number and location, ensuring units pass pre-event QC and are removed from circulation when issues are identified
• Drive post-event returns, inspections, documentation, and asset readiness for redeployment
• Serve as the first point of escalation for execution issues, managing exceptions, blackout periods, and tradeoffs with clear options and implications
• Execute against the Experiential Operations Runbook, identify gaps or inefficiencies, and support rollout of standardized workflows across teams
• Dispatch and performance-manage third-party operators and operational partners supporting Experiential Marketing and other field initiatives
• Support cross-team operational intake by helping translate requests into clear dispatch plans and execution steps
• Partner with Field Operations, Supply Chain, Client Operations, and other teams to coordinate work, resolve dependencies, and unblock execution
• Assist with portions of day-to-day dispatching, work order coordination, or Zendesk/FOM-related workflows as needed to support team capacity

Benefits

• Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
• 401(k) with company match
• Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc
• Generous fully paid parental leave for both birth parents and non-birth parents
• Fully employer paid disability and life insurances
• Wellness and fitness reimbursements
• Monthly stipends for cell phone use and commuting costs
• Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too
• Happy hours, team-building events, bagel breakfasts, Values awards - and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees