Field Operations Associate

Hayden AI • Kenilworth, NJ

1d

About The Position

At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges. From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future. What the job involves: We are seeking a highly organized and NetSuite-savvy System & Operations Associate to join our operations team. You'll play a key role in ensuring smooth daily operations by managing all ERP transactions within NetSuite. This includes overseeing inventory, processing sales orders, and coordinating projects. We're looking for a candidate with a strong understanding of inventory control, order fulfillment, and project management principles, coupled with NetSuite expertise.

Requirements

• Bachelor's degree or equivalent experience in a relevant field.
• 1 - 2 years of relevant experience.
• Strong understanding of inventory management, sales order processing, and project management principles.
• Demonstrated proficiency in NetSuite system administration, including user setup, configuration, and potentially customization.
• Excellent analytical and problem-solving skills to troubleshoot technical issues and implement solutions.
• Meticulous attention to detail and exceptional organizational skills to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills to collaborate effectively with various teams and stakeholders.

Responsibilities

• Manage all aspects of NetSuite administration, including user setup, configuration, and ongoing maintenance.
• Optimize stock availability by managing inventory levels, replenishment, and allocation.
• Process sales orders efficiently and accurately, encompassing order entry, fulfillment, and shipment tracking.
• Facilitate seamless order processing and fulfillment by collaborating with cross-functional teams (sales, finance, warehouse).
• Utilize NetSuite for project management, including setup, budget tracking, and milestone monitoring.
• Develop and maintain clear documentation, SOPs, and training materials for NetSuite processes.
• Coordinate scheduling for installations, repairs, and maintenance, effectively communicating with both subcontractors and clients to ensure timely and efficient service delivery

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees