Field Operations Associate

Majestic Photobooth•Los Angeles, CA

5d•$28 - $28

About The Position

Join the team behind the nation’s most iconic photobooths. At Majestic Photobooth, we bring people together and amplify brands, venues, and events through unforgettable photo experiences. From high-end activations for global brands to our network of 150+ long-term venue placements, we’re pioneering the future of photobooths — blending technology, design, and nostalgia to create moments people never forget. As we scale to 1,000 placements nationwide, reliable, energized Field Technicians are essential to making every Majestic experience seamless, joyful, and undeniably…Majestic. We’re hiring two Field Operations Associate in Chatsworth (LA), CA to support our booming event and venue footprint. As a Field Ops Associate, you’ll be the hands-on pro who sets up photobooths at events, keeps equipment running smoothly, supports guests onsite, and represents our brand with professionalism and great energy. This is a people-facing, tech-forward role perfect for someone who enjoys problem-solving, customer interaction, and working behind the scenes at events across the city. You’ll report directly to the Director of Operations and collaborate closely with our Support, Design, and Event Operations teams.

Requirements

You’re comfortable solving problems on the fly and staying calm under pressure
You enjoy interacting with guests and helping create a fun event atmosphere
You’re reliable, punctual, and take pride in delivering great work from start to finish
You’re tech-savvy and comfortable troubleshooting gadgets, software, or Wi-Fi
You like staying organized and making sure every detail is set before guests arrive
You have a friendly, positive vibe — because smiles really are contagious
You’re physically able to lift and transport equipment (typically 40–50 lbs)
You have reliable transportation and are open to weekend or late-night events
Ability to lift 75lbs without assistance.
Valid driver's license and clean driving record, as the job involves traveling to various locations.
Availability for flexible scheduling, including nights and weekends
Excellent customer service and interpersonal communication skills
1 to 3 years experience in field service, event operations, or hospitality industry
Exceptional problem-solving and analytical abilities
Strong organizational and time-management skills
Ability to manage multiple tasks simultaneously
Detail-oriented in performing equipment servicing and maintenance
Ability to stand for extended periods of time

Responsibilities

Transport, load in, and assemble photobooths and branded panels
Ensure all equipment is installed securely, powered correctly, and configured to event specifications
Tear down, pack, and return equipment safely and efficiently post-event
Power on, test, and operate booth hardware (camera, computer, printer)
Navigate and operate booth software (photo capture, filters, brand assets)
Troubleshoot real-time issues like Wi-Fi drops, printer jams, and hardware errors
Greet guests and guide them through the photobooth experience
Keep a casual, helpful presence on the floor to ensure everything runs smoothly
Create a fun and welcoming environment that reflects Majestic’s positive energy
Perform pre-event checks to confirm everything is clean, functional, and ready to go
Track and restock booth essentials (paper, ink, cables, backup supplies)
Flag equipment that needs repairs or deeper support
Maintain a polished, on-brand booth presentation at every event
Interact with clients and guests in a courteous, knowledgeable, professional manner
Embody Majestic’s values and serve as an ambassador onsite
Submit post-event reports on technical issues, supply usage, and guest feedback
Surface recurring issues or improvement areas to help optimize operations
Support the continuous improvement of our field systems and processes
Deliver and set up photobooths for events and long-term placements within your region.
Engage with and assist customers with photobooth activations.
Respond promptly to service tickets, resolving booth issues efficiently.
Perform regular maintenance tasks, including paper and ink replenishment and general booth upkeep.
Coordinate closely with the support team to document procedures, improve troubleshooting guides, and streamline maintenance workflows.
Actively participate in weekly meetings with your supervisor and operations team.
Maintain cleanliness, organization, and safety of work areas and company equipment.
Provide proactive feedback to management on ways to improve processes, efficiency, and service quality.