Field Network Engineer Location: United States (Multiple Regions)

Cathworks • Newport Beach, CA

6d • Onsite

About The Position

As a Field Network Engineer, you will be the technical lead responsible for deploying and supporting the  FFRangio  System across US hospitals. This role blends  installation ,  network engineering ,  IT/IS coordination ,  clinical workflow integration , and  hands on  troubleshooting .  You'll  collaborate closely with hospital IT, imaging service teams, CathWorks clinical/sales teams, and Medtronic partners to ensure smooth installations and ongoing system performance.

Requirements

• Associates degree or higher in a relevant field - a B.S. in science and engineering is preferred.
• Experience in  hospital IT, biomedical engineering, medical imaging, or field service engineering .
• Strong understanding of  networking fundamentals  (IP,  Subnetting , VLANs, firewalls).
• Familiarity with  DICOM, PACS, and angiography/ C Arm  workflows .
• Confident troubleshooting across hardware, software, and network layers.
• Excellent communication skills across technical and clinical stakeholders.
• Ability to  operate  independently in  high stakes  clinical environments.
• Willingness and ability to travel  frequently  to hospital sites across the U.S.

Nice To Haves

• 3+ years in medical device field service or healthcare  IT  preferred.
• Experience with Windows OS diagnostics, log analysis, or scripting (PowerShell/Python)  preferred .
• Background supporting complex system installations or multi-vendor integrations  preferred.

Responsibilities

• Lead complete system installations , including hardware setup, cabling, environmental checks, workstation configuration, and integration with hospital  C Arm  and PACS/DICOM environments.
• Conduct and  manage preinstall  IT planning ,  reviewing  site walkthroughs,  validating  technical requirements, and aligning timelines with hospital IT, biomed, and imaging teams.
• Coordinate Information Security and IT reviews ,  complete   InfoSec  assessments, addressing  follow up  questions, and  provide  documentation  required  for hospital approval.
• Support  network  configuration ( end to end ) — port activation , IP assignments, DNS, routing, VLAN segmentation, firewalls, AETs, and data transfer workflows.
• Troubleshoot complex issues  including connectivity failures, DICOM metadata problems, system processing errors, workstation performance, and hardware malfunctions (onsite and remote).
• Support  account  activations , ensuring the system is  operating  optimally  for  patient procedures; provide rapid response for any workflow or technical interruptions.
• Document all configurations and work performed , including installation reports, system setup details, service findings, and escalation notes for QA/R&D.
• Serve as the technical liaison  between hospital teams, imaging vendors,  third-party  field engineers, CathWorks internal teams, and Medtronic commercial partners.
• Provide  on call  and remote support , guiding customers and field personnel through troubleshooting and workflow issues.
• Train hospital personnel and partner field engineers , ensuring consistent, safe, and effective system usage and troubleshooting capability.
• Identify  improvement opportunities , providing structured feedback to R&D, QA, Product, and Operations based on  real world  site experience.

Benefits

• Direct impact on enabling  next generation ,  AI driven  coronary physiology.
• High autonomy  role with deep ownership of technical success in the field.
• Strong  cross functional  exposure (Clinical, Sales, Engineering, QA, R&D).
• Opportunities for advancement into senior field, technical training, or  product focused  roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees