Field Manager

Honey Homes•Dallas, TX

10d•$95,000 - $110,000•Hybrid

About The Position

Honey Homes is reimagining home maintenance. We’re a membership-based service that pairs homeowners with a dedicated handyperson and an easy-to-use app to handle everyday to-dos, ongoing maintenance, and unexpected repairs. Our team includes leaders from Airbnb, Google, Opendoor, Yelp, Zillow, and Uber, and we’re backed by Khosla Ventures, Era Ventures, Pear VC, and the co-founders of DoorDash, Lyft, and Opendoor. We’re looking for a Field Manager to launch, grow, and lead our Dallas market. This is a hands-on leadership role where you will shape the customer experience, coach a high-performing handyman team, and drive market growth. This role is based in Dallas with travel to Austin every 2–3 weeks to collaborate with the Texas team.

Requirements

3+ years of operations or field management experience, ideally in a fast-paced or startup environment.
2+ years managing teams of 8+ (including distributed field teams).
Proven track record of meeting or exceeding operational KPIs.
5+ years of customer-facing experience with strong service and escalation skills.
Must have a valid driver’s license and reliable transportation.
Candidates must be authorized to work in the U.S.; we cannot provide visa sponsorship.

Nice To Haves

Experience with homeownership or home maintenance is a plus.

Responsibilities

Hire, train, and lead a team of Honey Homes handypeople, scaling to 10+ as demand grows.
Support new members and help onboard them into the Honey Homes experience.
Partner with Marketing to select launch neighborhoods, grow top-of-funnel demand, and activate ambassadors.
Build relationships with specialists (e.g., plumbers, electricians, roofers) to enhance service capabilities.
Own local operational performance, including quality metrics, customer satisfaction, and productivity.
Manage an expanding set of responsibilities as the market grows, including financial and operational strategy.