Field HR Manager (Carolinas)

USIC•Charlotte, NC

32d•Onsite

About The Position

Location: Charlotte, NC, Greenville, SC, & Wilmington, NC localities preferred. Other areas in the Carolinas can be considered. This is not a remote position - Note travel requirements in the Requirements section below. Company Overview Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves. Summary The Field Human Resources Manager serves as a strategic business partner to assigned field operations leaders and is the expert resource in areas such as talent development, workforce and succession planning, and conflict resolution. In addition to supporting the implementation of HR-related processes and programs that impact USIC, this individual is responsible for providing proactive, employee-focused HR solutions that align with business priorities, to improve organizational performance in their assigned coverage area. Our ideal candidate will be knowledgeable, creative, and passionate about supporting the employee experience. This role will have an engaging and participatory role in the field with regular visits to locations throughout the coverage area and co-travels with field personnel. This is a great opportunity to join our growing company as we expand our Human Resources team!

Requirements

Bachelor’s degree in Human Resources, Business Management, or related field required. PHR, SPHR, or SHRM certification preferred
Minimum of 5 years strategic HR or OD experience required
Ability to do overnight travel 20-25% of the time, and comfortable with another 20-30% of your time being day trip travel (50-75% total travel)
Possesses established leadership skills and can develop productive and influential partnerships, network, and communicate effectively with a variety of contacts, including field employees, senior leadership, and outside business associates
Ability to thrive and remain flexible in a fast-paced, ever-changing, high-pressure environment while navigating a multi-site, decentralized organization with little oversight
Ability to identify and provide solutions to core issues quickly while putting structure around ambiguity
Ability to use reporting to analyze data, identify and quantify key HR/employment trends, and provide data-driven recommendations to influence decision-making
Possesses strong negotiation, conflict management, and investigative skills. Knowledgeable of applicable employment laws and HR practices/procedures and can remain objective and fact-driven
Possesses strong interpersonal and communication skills. Exercises diplomacy, influences and presents ideas in a business, yet user-friendly language
Possesses strong and effective change management skills that foster personal and professional growth, champions innovation and accountability, and advances the capabilities of a high-performing team
Adept at taking initiative, handling multiple assignments, and meeting deadlines through strong organization and management skills
Proficient in using core MS Office Suite products and experience with using HRIS/HRM systems

Responsibilities

Develop a consultative partnership with field leaders and provide guidance in a variety of areas, including employee engagement, performance management, talent development, conflict resolution, and policy interpretation/application
Maintains knowledge of ongoing business challenges, opportunities, strategic direction, industry, and competitive environment. Uses HR and business information to consult with senior leaders and other functional leadership to develop appropriate HR strategies and solutions that will allow USIC to retain high performing individuals and strengthen overall organizational performance
Identifies opportunities and provides leadership throughout the change process to encourage a positive culture of personal growth, innovation, and accountability
Works with senior leaders to plan and execute all leadership-related processes, including workforce planning, career development, talent reviews and succession planning, and compensation calibration
Works with field leaders and recruiting partners to help attract high potential talent and mitigate turnover disruption. Collaborates with Recruiting to assist with job fairs and hiring events as needed and help coach Hiring Managers regarding selection process best practices
Collaborates with Corporate HR, Training, and field leadership to ensure consistent employee onboarding and ongoing skill development training throughout the coverage area
Consult with managers on pay-related decisions, including merit increases, incentive recommendations, career-related competitive pay, or other adjustments
Analyzes current internal and external compensation trends to make recommendations to management to ensure the alignment of rewards to performance and that USIC remains competitive in local markets
Advises management on strategies designed to maintain consistent treatment and compliance with employment laws
Provides guidance to designated HR Generalist on daily employee relations issues, intervening on especially complex situations, and executing fair and objective investigations when necessary
Participates as a collaborative team member with other HRBPs/HR Managers to provide consistent and professional service to all stakeholders
Prepares presentation materials for training sessions and conducts leader training sessions as needed
Role is expected to have a participatory role with regular visits to locations throughout coverage area and co-travels with field personnel
Participates in special projects or perform other duties as requested