Field Engineer II

Acuative•Nashville, TN

25d

About The Position

Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.

Requirements

Must be willing to travel within assigned region to meet customer SLAs
On-call, after hours, and weekend work may be required
Must possess a valid drivers license with good driving record
Associates degree in Information Technology or equivalent experience
Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH
Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative

Nice To Haves

Working knowledge of networking hardware and topologies
Familiarity with Cisco networking products and interfacing through Cisco CLI
Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support
Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers
Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment
Ability to provide configuration support for a variety of technology platforms through console and remote applications
Experience with LEC circuit identification and extensions
Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments
Ability to operate basic power tools - drills, saws, etc.
Work on ladders and lifts where required
Working knowledge of Microsoft Office applications (Excel & Word).
Ability to follow detailed job documents
CompTIA, Cisco, Cabling, and PBX system certifications a plus!

Responsibilities

Installation and maintenance of networking hardware including routers, switches, and WAP s
Installation and maintenance of telephony equipment and circuits
Hardware break/fix support for Cisco UCS servers and Nexus switching equipment
Installation and support of retail technology systems - POS, Digital Signage, and Video Surveillance Systems
Circuit extensions and structured cabling
Site surveys and site audits
Maintain company vehicle, inventory, and tools to departmental standards
Accurately and timely submission of all job-related documents and deliverables