Field Enablement Manager
About The Position
We believe that the way people interact with their finances will drastically improve in the next few years. Weâre dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaidâs network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe, Coinbase, and Square to Fortune 500 enterprises like American Express and PayPal. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well as global financial institutions such as Goldman Sachs and Citi. The Revenue Enablement team exists to maximize employee performance by delivering impactful programs, tools, and processes. As the first Field Enablement Manager, you will play a critical role in identifying and solving the unique enablement needs across our GTM segments including SMB, FinTech, Banking & Wealth, Enterprise, and New Business (SDR). Youâll partner directly with segment leaders to understand their teamsâ workflows, challenges, and performance gaps and design targeted enablement strategies that accelerate productivity, adoption and impact.
Requirements
- 10+ years of experience in enablement, sales, account management, operations, GTM or other relevant roles
- Experience working with revenue teams across multiple segments
- Proven track record of building enablement strategies tailored to field needs, ideally in fast-paced, high-growth environments
- Ability to diagnose business problems, map enablement solutions, and influence stakeholders at all levels
- Strong cross-functional collaboration skills across GTM, Product, Marketing, Ops, and L&D
- Excellent communication and facilitation skills, with an eye for simplification and clarity
- Familiarity with tools like Highspot, LMS platforms, Gong, Salesforce, and Salesloft
- Experience working with sales methodologies such as MEDDPICC or Winning by Design
- Interest in leveraging AI to drive enablement efficiency and innovation
Responsibilities
- Build trusted partnerships with GTM segment leaders to uncover workflow challenges, capability gaps, and enablement opportunities
- Conduct needs assessments to prioritize pain points across functions (Sales, Account Management, Post-Sales, SDR) and propose tailored enablement solutions
- Develop and deliver segment-specific enablement plans that span our core focus areas: New Hire Onboarding, Product & Industry Enablement, Sales Methodology, AI Enablement, Skills Enablement, Content & Communications, Tech Stack Enablement
- Collaborate cross-functionally with Product Enablement, New Hire Enablement, Marketing, RevOps, and L&D to drive solution design and execution
- Serve as the voice of the field within the Enablement team bringing segment-level insight into team planning, prioritization, and roadmap discussions
- Define and track success metrics for field enablement initiatives
- Iterate on programs and recommendations based on field feedback, performance trends, and business needs
- Help scale enablement across segments with documentation, frameworks, toolkits, and best practices
- Support onboarding and ramp initiatives with segment-specific enhancements
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
