Kimbrell's Furniture- Field Collections Agent

Kimbrell's Home Furnishings

1d•Hybrid

About The Position

Kimbrell’s Furniture is seeking a motivated, enthusiastic, and hard-working individual to join their Field Collections Team. The Executive Office Credit Department is immediately hiring for a Field Collections Agent in the Columbia Market. The company emphasizes work-life balance, recognizing that employees perform best when they are at their best. This is a full-time position.

Requirements

Must have valid driver’s license
Cooperative disposition and the ability to work within structured parameters
Positive attitude
Desire to learn and develop professionally
Attention to detail and the ability to reason and think quickly and effectively
Excellent communication skills
Must be available to work Mon- Sat between 8am and 7pm.

Nice To Haves

Some experience in collections preferred but not required.

Responsibilities

Visiting customers at their home addresses to inquire about their past due account
Evaluate past due account information provided and speak intelligently to a customer regarding their account status
Update account information as it applies in real time using a technical device
Use software to notate conversations with customers along with outcome of visit
Take payments from a customer using a technical device
Deliver notes and written correspondence to the address where it would apply, of past due customers
Communicate via email or telephone with Call Center, Store, and Executive Office Management where it would apply, regarding information, status, results, etc. encountered while in the field regarding a customer’s account.