Field-Based Coordinator

TX-HHSC-DSHS-DFPS • Austin, TX

9d • Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

The Compliance Analyst V, Field-Based Coordinator (FBC), provides highly advanced (senior-level) compliance analysis and technical assistance work to State Supported Living Center (SSLC) leadership. Oversees progress toward the achievement of SSLC strategic goals and objectives by planning, developing, and monitoring SSLC operations and service delivery. Monitors and evaluates assigned SSLCs, in person and remotely, to review and ensure compliance with operational standard, policies and procedures, to identify and address potential improvement areas, and to oversee state-wide implementation of identified best practices. Oversees and conducts highly complex and specialized on-site program compliance and quality enhancement reviews of the Center’s program operations and services and to ensure compliance with LSC, ICF and TAC and to address data-driven concerns noted in trend analysis or findings from UIRs. Evaluates the interdisciplinary coordination of services, completed report, provides strategic direction to SSLC Directors, and participates in professional development activities. Provides highly advanced technical guidance on the improvement of both statewide and local operations and assists with the development initiatives to enhance services and supports, enhance compliance, and oversees corrective action planning. Analyzes and evaluates the impact of proposed legislation, regulation changes and/or interpretation revisions. Compiles, reviews, and analyzes data to verify documentation. Reviews legal documents provided to SSLC administration such as reports from regulatory reviews, annual survey reports, Immediate Jeopardy (IJ) templates, and all UIRs with inconclusive and confirmed findings. Assists with preparing and implementing responses. Attends and facilitates meetings, leads assigned committees and workgroups and completes special investigations or assignments. Serves as a SSLC Director or Assistant Director of Programs (ADOP) as needed. Travel at least 50% of the time is required to all SSLCs statewide and state office on a regular basis, with some prolonged stays. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Requirements

• Knowledge of local, state, and federal laws related to the program area to include Intermediate Care Facilities/Individuals with Intellectual Disabilities (ICF/IID), Texas Administrative Code (TAC), HHSC policies and procedures related to State Supported Living Centers, and the Department of Justice Settlement Agreement.
• Knowledge of public administration and management techniques.
• Knowledge of provider services operations within State Supported Living Centers and HHSC services including the Agency's strategic plan, policies, ICF-IID standards, programs, and critical issues
• Skill in preparing concise reports, presentations, plans, analyses, correspondence, and other complex documents.
• Skill in developing and conducting training for staff on complex processes and initiatives.
• Skill in preparing recommendations
• Skill in analyzing large amounts of data, identifying problems, evaluating alternatives, and implementing effective solutions.
• Skill in performing the functions of this job through daily use of a computer, including use of Microsoft Excel, Word, Access and Outlook.
• Skill in directing, organizing, and implementing high quality services, care, and treatment for individuals.
• Skill in developing and implementing innovative services or programs for individuals with intellectual or developmental disabilities.
• Skill in establishing and implementing policies and procedures.
• Skill in developing goals and objectives for service delivery in a residential setting.
• Skill in developing effective partnerships with staff, consumers and their families, advocacy groups, the Legislature, the Governor's Office, state and federal agencies, professional associations, and the public.
• Ability to organize and present information effectively, both in spoken and written word; and to make presentations and lead committees.
• Ability to provide oversight and direction to a service delivery system located in various locations across the state and possess the capability of determining when to apply uniformity or variance in strategies based upon the unique needs of each center.
• Ability to exercise judgment and discretion in applying and interpreting policies and procedures.
• Ability to travel extensively and be on-call.
• Ability to oversee and supervise the work of others.
• Bachelor's degree from an accredited college or university with a major in public administration, health care administration, hospital administration, business administration, education, psychology, social work, sociology, medicine or a discipline related to individuals with intellectual or developmental disabilities; and At least five (5) years of work experience at a state supported living center.
• Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).
• Males between the ages of 18 – 25 must be registered with the Selective Service.
• All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Nice To Haves

• Experience as an assistant director or director at a State Supported Living Center is preferred.
• Master’s degree from an accredited college or university with a major in public administration, health care administration, hospital administration, business administration, education, psychology, social work, sociology, medicine or discipline related to individuals with intellectual or developmental disabilities; and At least three (3) years of combined work experience at a state supported living center.

Responsibilities

• Oversees progress toward the achievement of SSLC strategic goals and objectives by planning, developing, and monitoring SSLC operations and service delivery.
• Serves as a SSLC Director or ADOP as needed.
• Oversees and conducts highly complex and specialized on-site program compliance and quality enhancement reviews of the Center’s program operations and services and to ensure compliance with LSC, ICF and TAC and to address data-driven concerns noted in trend analysis or findings from UIRs.
• Provides strategic direction and oversight to SSLC Directors and Assistant Director of Programs to assist them in identifying and solving complex problems and to facilitate uniform, appropriate and effective implementation of supports and services.
• Provides highly advanced technical guidance on the improvement of both statewide and local operations and assists with the development initiatives to enhance services and supports.
• Analyzes and evaluates the impact of proposed legislation, regulation changes and/or interpretation revisions, and changes to standards affecting compliance ad operations.
• Compiles, reviews, and analyzes data to verify documentation.
• Reviews legal documents provided to SSLC administration such as reports from regulatory reviews, annual survey reports, Immediate Jeopardy (IJ) templates, and all UIRs with inconclusive and confirmed findings.
• Conducts special investigations of assigned facilities such as investigations related to complaints made by Legally Authorized Representatives (LARs).
• Leads committees and/or work groups and represents the program area at various stakeholder meetings such as parent/guardian association meetings, volunteer services council meetings, and meetings with independent school districts.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees