Field Applications Scientist - AMR West (San Diego)
About The Position
Reporting to the West Technical Services Manager, you’ll partner with Regional Sales and our Clinical Genomics Specialists to provide high-quality technical expertise, consultancy, and representation for Oxford Nanopore solutions—driving successful adoption across academic, clinical, and biopharma accounts in Southern California. What you’ll do Advise pre-sale: lead technical consultations, presentations, seminars, and in-field events at key accounts and conferences. Enable post-sale success: guide project planning, experimental design, sample preparation workflows, training (device and software), and downstream data analysis. Champion clinical use cases: support customers developing or validating clinical genomics assays; align on success criteria and timelines. Own the technical relationship: manage technical success plans for strategic accounts; remove adoption blockers and expand usage. Collaborate to win: work closely with Sales and Clinical Genomics Specialists on territory plans and evaluations; provide backup support to adjacent regions. Document & learn: track enquiries and outcomes in CRM; capture competitive intel and market trends; communicate insights internally.
Requirements
- PhD in Life Sciences (or equivalent commercial experience in a customer-facing/support role).
- Strong hands-on lab background in genetics, molecular biology, and cell biology; practical + theoretical knowledge of experimental design and sample preparation (e.g., DNA/RNA isolation, fragmentation, library workflows).
- Experience developing, validating, or supporting clinical genomics applications; familiarity with CLIA, and awareness of ASCP/AMT certifications.
- Confident presenter and trainer with excellent troubleshooting, writing, and documentation skills.
- Comfortable in a fast-paced, multi-tasking environment; systematic problem solver who communicates clearly and professionally with experienced researchers.
- Proficiency with Microsoft Office and Salesforce (or similar CRM).
- Valid driver’s license and ability to travel independently required.
Nice To Haves
- Proficiency with data visualization/analysis and programming (R, Python—NumPy, pandas).
- Familiarity with Linux for data handling/analysis workflows.
- Fluency in additional languages.
Responsibilities
- Advise pre-sale: lead technical consultations, presentations, seminars, and in-field events at key accounts and conferences.
- Enable post-sale success: guide project planning, experimental design, sample preparation workflows, training (device and software), and downstream data analysis.
- Champion clinical use cases: support customers developing or validating clinical genomics assays; align on success criteria and timelines.
- Own the technical relationship: manage technical success plans for strategic accounts; remove adoption blockers and expand usage.
- Collaborate to win: work closely with Sales and Clinical Genomics Specialists on territory plans and evaluations; provide backup support to adjacent regions.
- Document & learn: track enquiries and outcomes in CRM; capture competitive intel and market trends; communicate insights internally.
Benefits
- Certain roles within ONT are eligible for annual bonus and stock. These awards are allocated based on individual performance.
- Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match, we also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
Number of Employees
1,001-5,000 employees
