Field Applications Engineer

Mycronic USA • Yuma, AZ

3d • $74,000 - $84,000 • Remote

About The Position

Field Applications Engineer Do you want to be part of an organization on the cutting edge of technology? We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits! RoBAT is a subsidiary of Mycronic, a global technology leader. While we are headquartered in the UK, RoBAT maintains a dedicated U.S. presence to support our growing North American customer base. We are a small, multi-disciplined, and dynamic team that designs and manufactures high-value robotic machines for testing printed circuit boards (PCBs). By joining our U.S. team, you become part of an innovative organization where your contributions truly make a difference. This is a hands-on role that offers a variety of challenges within a friendly, supportive team committed to quality and excellence. RoBAT is firmly established as a leading company in a very specialized and niche marketplace. This is a unique opportunity to be part of a company at the forefront of industrial automation. If you're passionate about automation, thrive in a fast-paced environment, and want to contribute to the success of a cutting-edge company, we would love to hear from you Position Overview Under the general direction of the Global Applications Manager, the Field Applications Engineer is responsible for serving as a high-level technical consultant to customers, ensuring full confidence in RoBAT's engineering expertise. As part of a specialized North American engineering team, this role provides advanced systems analysis, remote and on-site engineering support, and complex technical problem-solving for RoBAT systems. This role exercises discretion and independent judgment in the evaluation of system performance and interfaces closely with the New York engineering team on design-related machine issues.

Requirements

• Bachelor's Degree in Engineering, Computer Science, or Mathematics, or minimum of four (4) years of related experience in the Printed Circuit Board industry
• Proven ability to apply advanced engineering principles to troubleshoot and resolve high-level system malfunctions
• Ability to travel to/from Mexico and the U.S. on a regular basis; must posses a valid passport book or passport card
• Must posses a valid driver's license
• Ability to provide written and verbal communication clearly, professionally, and promptly
• Ability to work under pressure while maintaining composure and professionalism
• Advanced analytical troubleshooting ability and the capacity to make independent engineering decisions
• Ability to work independently with little supervision

Nice To Haves

• Experience in interacting with customers is preferred
• Ability to interpret and modify schematics and mechanical drawings is preferred
• Ability to communicate in Spanish is a plus

Responsibilities

• Engineers and manages the installation of a variety of RoBAT systems and leads the implementation of regular maintenance strategies at customer sites
• Provides specialized technical consultation and remote support, independently determining the necessary course of action for complex system failures
• Analyzes case data to identify trends and provides engineering reports for each on-site and remote support case
• Manages inventory strategies and forecasts spare parts requirements both on and off-site
• Develops and implements feedback to innovate processes and technical documentation
• Provides training and technical orientation to customer engineering teams on system architecture and operation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees