Field Applications Engineer - Pittsburgh, PA

Quintech Electronics & Communications Inc•Pittsburgh, PA

About The Position

Quintech Electronics & Communications, Inc. is seeking Field Applications Engineers whose primary duties will include assisting customers by implementing and adapting the latest communications and signal processing. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer's facilities.

Requirements

Must be a US Citizen.
Must possess a Bachelors Degree or Diploma in computer science or equivalent
Position may require candidate to meet eligibility requirements for security clearance.
Must have ability to travel up to 75% of the time.
Experienced with device control interfaces, such as I2C, SPI, USB, PCIe, Ethernet.
Familiar with Data Communication Network and associated Layer 2 and 3 protocols.
Knowledge of Python and JavaScript
Strong analytical, research, and problem-solving skills
Strong computer science fundamentals (logic & discrete mathematics, algorithms, data structures)
Knowledge of Shell scripting (Bash) and Unix command line, Linux tools and services, distributed systems and service-oriented design
Knowledge of databases (e.g., PostgreSQL, MySQL), version control systems (e.g., git, svn) and virtualization technology (e.g., VM ware, VirtualBox, KVM)
Seeking Candidates local to PITTSBURGH, PA

Responsibilities

Travel to customer sites for installation, maintenance, and upgrading systems including both hardware and software components.
Provide on-site and remote technical support to ensure successful deployment and operation of products.
Serve as the primary point of contact for customers, listening to their concerns and needs with professionalism and technical insight.
Acts as a liasion between customers and internal teams, especially sales and engineers, to communicate feedback and identify potential business opportunities.
Document service activities, system performance, and customer feedback in a clear and timely manner.
Support technical training and onboarding for customers when needed.
Perform other duties as assigned and adhere to company policies and procedures.