Field Application Specialist - Bioreactor Technology - Bay Area, CA

Sartorius•San Francisco, CA

4d•$100,000 - $110,000•Remote

About The Position

Sartorius has an exciting opportunity for a dynamic, self-motivated professional to support our customers and Sales organization in the Bay Area for our Bioreactor Technologies portfolio. In this remote position, the individual will play a key role in supporting our customers and internal teams by offering product expertise, upstream applications knowledge, and technical support. The main mission is for successful application, implementation, qualification, and use of Sartorius’ upstream products by supporting the Sales process with product positioning, presentations, demonstrations, and evaluations. The Field Application specialist position is based out of the home office which is to be in the Bay Area to assist in supporting business local to NorCal and on occasion, other sites on the West Coast as needed. What you will accomplish together with us: Support the Sales organization with customer discussions on existing products through product presentations, demonstrations, trials, application studies/demos as well as troubleshooting and cGMP manufacturing support for the Bioreactor Technologies portfolio which consists mainly of the Ambr line, rocking motion bioreactors, and STR bioreactors at all scales. Provide technical qualification of sales opportunities to ensure appropriate positioning of technology within the customer application. Support Sales in the customer process, URS analysis & technical response, and lead customer evaluations to help position products in line with the application requirements. Strategize with assigned Account Managers to generate value-adding activities according to customer and business need. Support the development of strong relationships with accounts within the assigned sales territory Support new products through close collaboration with beta site testing, product demonstrations/discussions and information gathering. Assist the company by occasionally supporting the training of other Field Application Specialists and the Sales organization on assigned technologies and/or processes. Ensure training of customers on new technologies and support initial start-up operations as well as ensure/assist in internal training opportunities for self and colleagues Report on competitor product implementation & presence within the territory by feedback to the Application Services and Product Management Team Monthly report on territory activity for management Occasional overnight travel will be required to support customers / sales, to attend organizational meetings and trainings will be required (~40%). This travel requirement is subject to change based on customer and internal business need such as customer support and internal meetings and trainings.

Requirements

BSc or MSc Degree, Graduate in chemical engineering, biotechnology, or a related scientific field.
3+ years biopharmaceutical industry experience within upstream cell culture development or process development; MSAT, cGMP Manufacturing and/or Tech Transfer experience a plus.
Proven knowledge of biopharmaceutical industry including biologics, viral, or cell therapy process development with scale up for relevant modalities highly encouraged
Computer proficient in Windows-based software package including Word, Excel, PowerPoint and Outlook
Up to 40% travel
Ability to lift up to 50lbs safely due to the requirement to handle equipment

Nice To Haves

Effectively interface with product/project/division management
Interaction at various levels (sales, technical, end-users, leaders) within our internal structure as well as our customers
Excellent communication and presentation skills
Self-motivated and a self-starter; strong time management skills with the ability to prioritize projects and multitask at high level of efficiency
Identification with our core values: Sustainability, Openness, Enjoyment

Responsibilities

Support the Sales organization with customer discussions on existing products through product presentations, demonstrations, trials, application studies/demos as well as troubleshooting and cGMP manufacturing support for the Bioreactor Technologies portfolio which consists mainly of the Ambr line, rocking motion bioreactors, and STR bioreactors at all scales.
Provide technical qualification of sales opportunities to ensure appropriate positioning of technology within the customer application.
Support Sales in the customer process, URS analysis & technical response, and lead customer evaluations to help position products in line with the application requirements.
Strategize with assigned Account Managers to generate value-adding activities according to customer and business need.
Support the development of strong relationships with accounts within the assigned sales territory
Support new products through close collaboration with beta site testing, product demonstrations/discussions and information gathering.
Assist the company by occasionally supporting the training of other Field Application Specialists and the Sales organization on assigned technologies and/or processes.
Ensure training of customers on new technologies and support initial start-up operations as well as ensure/assist in internal training opportunities for self and colleagues
Report on competitor product implementation & presence within the territory by feedback to the Application Services and Product Management Team
Monthly report on territory activity for management
Occasional overnight travel will be required to support customers / sales, to attend organizational meetings and trainings will be required (~40%). This travel requirement is subject to change based on customer and internal business need such as customer support and internal meetings and trainings.

Benefits

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service