Field Application Engineer - New College Graduate (NCG)

Sandisk • Milpitas, CA

2d

About The Position

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape. Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality. Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward. Essential Duties and Responsibilities : As a Field Application Engineer, you will be part of account team supporting key customers. By working together with experienced storage professionals, FAE team’s goal is to ensure customer satisfaction and company success through the entire product life cycle. With Sr. team member’s supervision, the tasks will include but not limit to: Responsible for technical relationships with the assigned customer. FAE is the go-to person as customer’s technical contacts. Manage product qualifications and activities, like customer specification collection, sample arrangement, technical issue management and effective customer communication. Responsible for handling the 1st level hands-on debugging. Coordinate and work with cross-functional teams to ensure customer satisfaction. Represent and advocate customer needs and priorities to internal teams.

Requirements

• BS in Computer Science, Computer Engineering or Electrical Engineering
• Minimum of 3.5 GPA
• Have desire to develop career in the storage industry
• Effective communicator and interested in customer facing role
• Strong team player
• Basic understanding about computer hardware and software architectures
• Familiar with Windows and/or Linux systems

Nice To Haves

• Strong written and verbal communication skills
• Good project management skills

Responsibilities

• Responsible for technical relationships with the assigned customer.
• FAE is the go-to person as customer’s technical contacts.
• Manage product qualifications and activities, like customer specification collection, sample arrangement, technical issue management and effective customer communication.
• Responsible for handling the 1st level hands-on debugging.
• Coordinate and work with cross-functional teams to ensure customer satisfaction.
• Represent and advocate customer needs and priorities to internal teams.

Benefits

• You will be eligible to participate in Sandisk's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.
• Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan.
• Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan.
• RSU awards are also available to eligible new hires, subject to Sandisk's Standard Terms and Conditions for Restricted Stock Unit Awards.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Sandisk's Savings 401(k) Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees