Field Account Executive, Portland (Hybrid)

Cengage Group•Portland, OR

3d•$52,000 - $67,600•Hybrid

About The Position

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. What you'll do here: The Account Executive role is a field sales position working with customers within the college and universities market to offer digital learning solutions. The goal of this role is to grow your territory through sourcing/closing new business with a high level of customer engagement. We are looking for a professional with experience working with instructors and students, digital competence, motivated by goal achievement, desire to collaborate with diverse thought, audiences, and team, and a has a passion for education. Ideal candidates are located in the Portland, OR area. We offer a company car, and during the selling season expect travel in the field 4 days per week where you will be walking across campus and may be standing for long periods of time to engage with customers. This role works remotely from home when not in the field. You will be supported with clear goals and expectations, regular coaching, opportunities to build and strengthen your sales capabilities, internal resources and sales support, and a team of dedicated sales and marketing professionals passionate about education. Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Requirements

Minimum 2 years of customer facing or education/training experience with track record of success, including Associate’s or Bachelor's degree or minimum of 5 years of related experience with High School diploma
Digital skills to demonstrate products to customers
Compelling communication capabilities verbally and in writing to engage customers and present solutions
Experience building trusting relationships with decision-makers
Driven to succeed by goal setting, strengthening skills and knowledge, competitive spirit, and satisfaction of helping customers achieve their goals
Strong organizational and time management skills to build territory plans, track sales opportunities and activities, and balance time with multiple priorities
Ability to enhance collaboration and performance through valuing diversity of thought and working with diverse audiences both internally and externally
Flexible and adaptable to change in strategies, operations, and market conditions
Proficiency in PC and Microsoft Office applications to complete tasks and communicate internally and externally
Ability to travel (with some overnight in certain territories) to meet with customers and for sales meetings via both auto and air.
Ability to walk, climb (such as campus hills and stairs), and stand for extensive periods of time while conducting on-site visits, meeting with current and prospective clients
Must be located within assigned sales territory

Nice To Haves

Direct sales, marketing, or education experience preferred
Prior ed tech sales experience preferred
Proficiency in social media web platforms preferred

Responsibilities

Plans, organizes, and prioritizes sales activities to achieve sales targets
Uses Salesforce to develop and maintain opportunities pipeline for every account in assigned territory
Creates and implements strategic plans for opportunities through resource management and internal collaboration
Develops product knowledge and digital skills for sales calls, presentations, and delivery of digital courses
Collaborates with the Customer Success team to support instructor course set-up and student course access to drive digital activations and usage
Builds itineraries and daily plans that effectively address territory priorities and optimizes customer engagement
Achieves and/or exceeds established sales targets by promoting Cengage solutions to customers
Conducts sales calls with decision makers to identify needs, propose solutions, and establish relationships
Represents all product offerings and platforms across the territory
Collaborates internally with account partners to implement institutional sales strategies and ensures complete coverage of all Cengage solutions for an account
Partners with Customer Success teams for digital customer course builds, training, and implementation
Confirms and communicates details with customers on options to access Cengage content in use at each account
Develops relationships with channel partners to coordinate shared delivery of content and gain understanding of campus initiatives
Uses data to identify priorities for allocation of time and resources
Continues ongoing updates and maintenance of Salesforce
Handles travel, business and sampling budgets effectively
Provides clear, timely communication and accurate reporting
Exhibits digital proficiency with internal systems and when sharing Cengage solutions