Field Access Specialist - Texas
About The Position
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! Target state for the Texas region includes Texas - will consider candidates who live within 100 miles of territory boundaries with access to a major airport. Territory boundaries include: Texas (subject to change) SUMMARY: The Lundbeck Field Access Specialist is a field-based role focused on supporting providers as they navigate access and acquisition barriers to Lundbeck specialty products for the appropriate patients. The incumbent will effectively engage with customers (including infusion providers, HCPs and office staff) to: Provide education on the access and reimbursement support tools available from Lundbeck Advise on patient prescription status and program eligibility Educate providers and key stakeholders on payer processes and procedures Meet face-to-face or virtually to answer technical coverage, coding, payment, and distribution questions Compliantly assist customers with billing and coding questions
Requirements
- Accredited Bachelor’s degree
- 5+ years of industry experience in specialty access and reimbursement, account management or relevant roles
- Experience in claims reimbursement, including billing and coding; managed care coverage processes and practices; distribution of specialty medications; and relevant aspects of patient support programs
- Experience delivering educational presentations in person
- Strong problem-solving skills related to complex patient access challenges across payers, infusion providers and specialty pharmacies
- Highly organized, strategic thinker with excellent verbal, written and presentation communication skills
- Experience with medical benefit, physician administered medications
- Must live within territory, or 100 miles of territory border
- Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements.
- The role is part of Lundbeck’s Vehicle Fleet Stipend Program and requires business use of a personal vehicle. More information on the stipend program can be found here.
Nice To Haves
- Experience with Neurology and/or infused biologic products
- Experience in other functions in the pharmaceutical/biotech industry e.g. product marketing, field sales, key account management, etc.
- Experience delivering educational presentations via technology platforms
- Experience launching new Biologics and innovative therapy both medical and pharmacy benefits
- Previous experience working directly with payers in the Medicaid and commercial segments
Responsibilities
- Develop relationships with patient access stakeholders within specialty infusion providers and HCP accounts to deliver information that facilitates access, acquisition and reimbursement of Lundbeck products
- Advise accounts on pathways to access including outside referral (treatment provided at alternate sites of care) and via infusion in-office (buy and bill or specialty pharmacy)
- Understand key concepts associated with navigating access via medical and pharmacy benefit reimbursement process
- Serve as a deep subject matter expert on the local market access expertise including payer landscape for Lundbeck specialty products
- Provide education to accounts and field partners on payer policies and processes
- Proactively educate account staff on Lundbeck’s patient support programs and resources including Hub services, commercial copay program and alternate funding options
- Collaborate with internal partners to develop compliant and customer-centric reimbursement support strategies
- Maintain appropriate relationships with Lundbeck business partners in Sales, Market Access, Trade, and Marketing
- Identify customer, program and/or healthcare industry trends and escalate appropriately
- Leverage expertise and skills to improve competencies of field-based colleagues
Benefits
- flexible paid time off (PTO)
- health benefits to include Medical, Dental and Vision
- company match 401k
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
