Fiber Drop Technician

TEKsystems • Makakilo, HI

7d • $39,520 - $47,840 • Onsite

About The Position

Aloha! One of Hawaii's construction companies are seeking candidates who are looking to kickstart a career within telecom! Folks who have prior telecom experience would be preferred, but this position is also open to folks who have no prior experience within telecom, but must be willing to learn. If one has prior laborer experience, this is a trade that can be transferrable from that. For context, this company recently won work with Hawaiian Telcom's $87 Million project and will assist in building 15 new middle-mile fiber routes, over land and undersea, to better connect the islands.
Top Skills' Details
1) Seeking a candidate that is looking to get Telecom trade experience (Layer 1 fiber/cat5/cat6).
2) Ability to carry 50 lbs or more as the equipment and tools are heavy. For instance, the company's ladders are heavy and awkward to carry.
3) Ability to pass a drug test. Valid Driver's License preferred but not required.
Essential Functions
Installing and configuring various cable systems, including internet, television, and phone services.
Placing aerial and underground cable to connect customer premises.
Installing enclosures (pedestals, handholes), vaults, and other infrastructure components.
Marking/labeling facilities to identify and trace wiring.
Assisting with or performing fiber optic splicing and repairs.
Performing general construction labor, potentially including transporting equipment, installing cables using trenching, plowing, or boring techniques.
Conducting signal testing and troubleshooting to ensure optimal service performance.
Restoring landscape after project completion.
Maintaining tools and equipment, ensuring they are organized and in good working condition.
Completing all necessary paperwork and documenting work performed.
Provide assistance to Drop Installers II & III when necessary.
Following all safety guidelines, company protocols, and industry standards (e.g., OSHA, NESC).
Providing excellent customer service, including explaining services, answering questions, and providing equipment instructions.
Other duties as assigned.
Additional Skills & Qualifications
Technical Aptitude: Basic understanding of telecommunication products and services, including fiber optics and/or copper facilities. Familiarity with tools and equipment used in cable installation (e.g., fiber optic splicers, cleavers, strippers, trenching equipment). Ability to troubleshoot and diagnose issues.
Safety Awareness: Adherence to safety protocols and procedures, including OSHA guidelines and working in hazardous conditions (heights, confined spaces, inclement weather).
Physical Stamina & Dexterity: Ability to perform physically demanding tasks, such as climbing ladders, lifting heavy objects (up to 50-80 lbs), digging, kneeling, and working in tight or uncomfortable spaces (attics, crawl spaces).
Customer Service Skills: Effective communication, patience, professionalism, and the ability to build rapport with clients.
Problem-Solving Skills: Identifying the root cause of problems and implementing efficient solutions.
Organizational Skills: Ability to manage tasks, appointments, and materials efficiently.
Dependability: Reliability and accountability in meeting deadlines and completing tasks.
Learning Agility: Willingness to learn and adapt to new technologies and processes.
Ability to work on-call, weekend, and holidays.
Work Environment
M-F 7-4. Working at various customer sites across the island as needed, but main location for daily role is on site in Kapolei.
Overall, this is a great opportunity to impact a growing organization in the Telecom field. The company is expanding their commercial and government (department of defense) business. There is growth opportunity to become a Project Manager upon proving yourself in the organization - The Hiring Manager's priority is to focus on retention will re-negotiate a salary upon conversion which could entail a significant increase IF you are providing a high level of value/return on investment. Additionally, it is possible he/she will also attain a secret clearance after converting.

Requirements

• Seeking a candidate that is looking to get Telecom trade experience (Layer 1 fiber/cat5/cat6).
• Ability to carry 50 lbs or more as the equipment and tools are heavy. For instance, the company's ladders are heavy and awkward to carry.
• Ability to pass a drug test.
• Technical Aptitude: Basic understanding of telecommunication products and services, including fiber optics and/or copper facilities. Familiarity with tools and equipment used in cable installation (e.g., fiber optic splicers, cleavers, strippers, trenching equipment). Ability to troubleshoot and diagnose issues.
• Safety Awareness: Adherence to safety protocols and procedures, including OSHA guidelines and working in hazardous conditions (heights, confined spaces, inclement weather).
• Physical Stamina & Dexterity: Ability to perform physically demanding tasks, such as climbing ladders, lifting heavy objects (up to 50-80 lbs), digging, kneeling, and working in tight or uncomfortable spaces (attics, crawl spaces).
• Customer Service Skills: Effective communication, patience, professionalism, and the ability to build rapport with clients.
• Problem-Solving Skills: Identifying the root cause of problems and implementing efficient solutions.
• Organizational Skills: Ability to manage tasks, appointments, and materials efficiently.
• Dependability: Reliability and accountability in meeting deadlines and completing tasks.
• Learning Agility: Willingness to learn and adapt to new technologies and processes.
• Ability to work on-call, weekend, and holidays.

Nice To Haves

• Valid Driver's License preferred but not required.
• Folks who have prior telecom experience would be preferred
• If one has prior laborer experience, this is a trade that can be transferrable from that.

Responsibilities

• Installing and configuring various cable systems, including internet, television, and phone services.
• Placing aerial and underground cable to connect customer premises.
• Installing enclosures (pedestals, handholes), vaults, and other infrastructure components.
• Marking/labeling facilities to identify and trace wiring.
• Assisting with or performing fiber optic splicing and repairs.
• Performing general construction labor, potentially including transporting equipment, installing cables using trenching, plowing, or boring techniques.
• Conducting signal testing and troubleshooting to ensure optimal service performance.
• Restoring landscape after project completion.
• Maintaining tools and equipment, ensuring they are organized and in good working condition.
• Completing all necessary paperwork and documenting work performed.
• Provide assistance to Drop Installers II & III when necessary.
• Following all safety guidelines, company protocols, and industry standards (e.g., OSHA, NESC).
• Providing excellent customer service, including explaining services, answering questions, and providing equipment instructions.
• Other duties as assigned.

Benefits

• paid time off
• paid holidays
• comprehensive health plan including medical, dental, vision, life, short-term disability insurance
• 401(k) plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees