Fiber Drop Technician

TEKsystems•Makakilo, HI

8d•$39,520 - $47,840•Onsite

About The Position

Essential Functions Install and configure cable systems, including internet, television, and phone services. Place aerial and underground cable to connect customer premises. Install enclosures such as pedestals, handholes, vaults, and related infrastructure components. Mark and label facilities to identify and trace wiring. Assist with or perform fiber‑optic splicing, testing, and repairs. Perform general construction labor, including transporting equipment and installing cables using trenching, plowing, or boring techniques. Conduct signal testing and troubleshooting to ensure optimal service performance. Restore landscapes and work areas after project completion. Maintain tools and equipment, ensuring they remain organized and in good working condition. Complete required paperwork and accurately document all work performed. Provide support to senior-level installers when needed. Follow all safety guidelines, protocols, and industry standards (e.g., OSHA, NESC). Deliver excellent customer service by explaining services, answering questions, and providing equipment instructions. Perform other duties as assigned. Top Skills Basic understanding of telecommunications products and services, including fiber‑optic and copper facilities. Familiarity with cable installation tools and equipment (e.g., fiber‑optic splicers, cleavers, strippers, trenching equipment). Valid driver’s license. Additional Skills & Qualifications Competencies Technical Aptitude: Understanding of telecommunications systems and equipment; ability to troubleshoot and diagnose issues. Safety Awareness: Commitment to safety procedures, including OSHA standards; ability to work safely in hazardous conditions (heights, confined spaces, inclement weather). Physical Stamina & Dexterity: Ability to climb ladders, lift 50–80 lbs, dig, kneel, and work in tight spaces such as attics and crawl spaces. Customer Service: Strong communication skills, professionalism, and the ability to build rapport with customers. Problem‑Solving: Ability to identify root causes and implement effective solutions. Organizational Skills: Efficient management of tasks, schedules, and materials. Dependability: Reliable, accountable, and consistent in meeting deadlines and completing assignments. Learning Agility: Willingness to learn new technologies, tools, and processes. Employee Value Proposition (EVP) Competitive salary and comprehensive benefits package, including paid time off, paid holidays, medical, dental, vision, life insurance, and short‑term disability coverage. 401(k) plan with employer match.

Requirements

Basic understanding of telecommunications products and services, including fiber‑optic and copper facilities.
Familiarity with cable installation tools and equipment (e.g., fiber‑optic splicers, cleavers, strippers, trenching equipment).
Valid driver’s license.
Technical Aptitude: Understanding of telecommunications systems and equipment; ability to troubleshoot and diagnose issues.
Safety Awareness: Commitment to safety procedures, including OSHA standards; ability to work safely in hazardous conditions (heights, confined spaces, inclement weather).
Physical Stamina & Dexterity: Ability to climb ladders, lift 50–80 lbs, dig, kneel, and work in tight spaces such as attics and crawl spaces.
Customer Service: Strong communication skills, professionalism, and the ability to build rapport with customers.
Problem‑Solving: Ability to identify root causes and implement effective solutions.
Organizational Skills: Efficient management of tasks, schedules, and materials.
Dependability: Reliable, accountable, and consistent in meeting deadlines and completing assignments.
Learning Agility: Willingness to learn new technologies, tools, and processes.

Responsibilities

Install and configure cable systems, including internet, television, and phone services.
Place aerial and underground cable to connect customer premises.
Install enclosures such as pedestals, handholes, vaults, and related infrastructure components.
Mark and label facilities to identify and trace wiring.
Assist with or perform fiber‑optic splicing, testing, and repairs.
Perform general construction labor, including transporting equipment and installing cables using trenching, plowing, or boring techniques.
Conduct signal testing and troubleshooting to ensure optimal service performance.
Restore landscapes and work areas after project completion.
Maintain tools and equipment, ensuring they remain organized and in good working condition.
Complete required paperwork and accurately document all work performed.
Provide support to senior-level installers when needed.
Follow all safety guidelines, protocols, and industry standards (e.g., OSHA, NESC).
Deliver excellent customer service by explaining services, answering questions, and providing equipment instructions.
Perform other duties as assigned.