Festival Ticket Seller

Live Nation Worldwide • Hollywood, CA

1d • $17 - $18

About The Position

Festival Ticket Sellers will be responsible for delivering exceptional customer service to patrons during events at various venues throughout the Los Angeles area for Netflix Is A Joke Festival. Including, but not limited to, selling and scanning tickets, ticket distribution, and troubleshooting. All candidates must be available to work May 4-10, 2026.

Requirements

• Must be available to work May 2-12, 2024
• Knowledge of Cash/Credit Handling
• Knowledge of Customer Service
• Flexible schedule (days/nights, weekends and holidays)
• Tolerance of all cultures, music, and art forms
• High School Diploma

Nice To Haves

• Attention to detail in a multi-tasked environment
• Knowledge of ticket sales
• Experience in working in live entertainment operations
• Ticketmaster Host & TM1 system experience

Responsibilities

• Ensure compliance of Clubs & Theaters cash handling policies and procedures
• Assisting Manager/Supervisor and patrons with ticket orders and reports
• Balancing and reconciling daily/nightly ticket sales
• Prompt, courteous, and knowledgeable customer service
• Facilitate night of show Will Call/Guest List Operations
• Greet and direct patrons at various venues around Los Angeles
• Scan tickets and troubleshoot night of show issues (transfers, barcodes, etc.)
• Work with Guest Services/Operations on any ADA requirements
• Providing knowledge of upcoming events and upgrades available
• Knowledgeable on the events culture and genre
• Providing positive energy
• Daily operations on Ticketmaster Host & TM1 system for sales and other tasks
• Following opening and closing shift procedures
• Follow standards and processes for ticket types, ancillary events, and qualifiers
• Follow dress code policy – business casual
• Assist Manager/Supervisor in any tasks as they arise
• Ensure compliance with ADA ticket laws

Benefits

• Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• 401(k) program with company match, Stock Program Reimbursement
• New parent programs & support including caregiver leave and infertility support
• Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• Volunteer time off, crowdfunding network

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED