Festival Ticket Seller

Live Nation WorldwideHollywood, CA
1d$17 - $18

About The Position

Festival Ticket Sellers will be responsible for delivering exceptional customer service to patrons during events at various venues throughout the Los Angeles area for Netflix Is A Joke Festival. Including, but not limited to, selling and scanning tickets, ticket distribution, and troubleshooting. All candidates must be available to work May 4-10, 2026.

Requirements

  • Must be available to work May 2-12, 2024
  • Knowledge of Cash/Credit Handling
  • Knowledge of Customer Service
  • Flexible schedule (days/nights, weekends and holidays)
  • Tolerance of all cultures, music, and art forms
  • High School Diploma

Nice To Haves

  • Attention to detail in a multi-tasked environment
  • Knowledge of ticket sales
  • Experience in working in live entertainment operations
  • Ticketmaster Host & TM1 system experience

Responsibilities

  • Ensure compliance of Clubs & Theaters cash handling policies and procedures
  • Assisting Manager/Supervisor and patrons with ticket orders and reports
  • Balancing and reconciling daily/nightly ticket sales
  • Prompt, courteous, and knowledgeable customer service
  • Facilitate night of show Will Call/Guest List Operations
  • Greet and direct patrons at various venues around Los Angeles
  • Scan tickets and troubleshoot night of show issues (transfers, barcodes, etc.)
  • Work with Guest Services/Operations on any ADA requirements
  • Providing knowledge of upcoming events and upgrades available
  • Knowledgeable on the events culture and genre
  • Providing positive energy
  • Daily operations on Ticketmaster Host & TM1 system for sales and other tasks
  • Following opening and closing shift procedures
  • Follow standards and processes for ticket types, ancillary events, and qualifiers
  • Follow dress code policy – business casual
  • Assist Manager/Supervisor in any tasks as they arise
  • Ensure compliance with ADA ticket laws

Benefits

  • Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
  • Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
  • 401(k) program with company match, Stock Program Reimbursement
  • New parent programs & support including caregiver leave and infertility support
  • Tuition reimbursement, student loan repayment internal growth and development programs & trainings
  • Volunteer time off, crowdfunding network
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