Festival Ticket Seller

Live Nation EntertainmentLos Angeles, CA
1d$17 - $18

About The Position

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The JOB Festival Ticket Sellers will be responsible for delivering exceptional customer service to patrons during events at various venues throughout the Los Angeles area for Netflix Is A Joke Festival. Including, but not limited to, selling and scanning tickets, ticket distribution, and troubleshooting. All candidates must be available to work May 4-10, 2026.

Requirements

  • Must be available to work May 2-12, 2024
  • Knowledge of Cash/Credit Handling
  • Knowledge of Customer Service
  • Flexible schedule (days/nights, weekends and holidays)
  • Tolerance of all cultures, music, and art forms
  • High School Diploma

Nice To Haves

  • Attention to detail in a multi-tasked environment
  • Knowledge of ticket sales
  • Experience in working in live entertainment operations
  • Ticketmaster Host & TM1 system experience

Responsibilities

  • Ensure compliance of Clubs & Theaters cash handling policies and procedures
  • Assisting Manager/Supervisor and patrons with ticket orders and reports
  • Balancing and reconciling daily/nightly ticket sales
  • Prompt, courteous, and knowledgeable customer service
  • Facilitate night of show Will Call/Guest List Operations
  • Greet and direct patrons at various venues around Los Angeles
  • Scan tickets and troubleshoot night of show issues (transfers, barcodes, etc.)
  • Work with Guest Services/Operations on any ADA requirements
  • Providing knowledge of upcoming events and upgrades available
  • Knowledgeable on the events culture and genre
  • Providing positive energy
  • Daily operations on Ticketmaster Host & TM1 system for sales and other tasks
  • Following opening and closing shift procedures
  • Follow standards and processes for ticket types, ancillary events, and qualifiers
  • Follow dress code policy – business casual
  • Assist Manager/Supervisor in any tasks as they arise
  • Ensure compliance with ADA ticket laws

Benefits

  • Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
  • Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
  • 401(k) program with company match, Stock Program Reimbursement
  • New parent programs & support including caregiver leave and infertility support
  • Tuition reimbursement, student loan repayment internal growth and development programs & trainings
  • Volunteer time off, crowdfunding network

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What This Job Offers

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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