Feed & Forage Lab Manager

Dairyland Labs•Warners, NY

1d•Onsite

About The Position

This position is responsible for the management of the Warners, NY laboratory, maintaining customer relations and assisting the sales staff in marketing the services of Dairyland Laboratories in the surrounding area. This position will also assist in NIR calibration development, updates, and reporting. Additional Laboratory management includes, but not be limited to management of staff, property, equipment, services, and expenses.

Requirements

Bachelor’s Degree or equivalent work experience (Science or Agricultural related), required
Previous experience in Animal Nutrition/Ag Business (3-5 yrs), required
Valid driver’s license and good driving record that meets our insurance company requirements

Nice To Haves

Previous supervisory experience, preferred

Responsibilities

Manage the staff, including training, timekeeping and maintaining a safe work environment
Carries out all employee performance evaluations, coordinating employee vacations and leaves
Maintain good customer service and relations; listen and respond to customer feedback
Assist sales staff in searching for business opportunities; attend trade shows on occasion
Maintain the physical properties of the lab, including maintenance of equipment
Support customers and internal staff by resolving issues between the lab and clients and proactively identifying solutions to meet customer needs
Assist in acquiring and maintaining necessary lab certifications as directed
Maintain open line of communication with Corporate office
Perform quality control/quality assurance
Work with Human Resources to hire, train. staff, coach, and develop staff
Use HRIS program under the direction of HR
Manage expenses
Attend industry functions and participate in customer sponsored meetings as requested
Responsible for assuring policies and procedures are followed at the Warners Lab
Other duties as assigned