Fee Unit Supervisor

Office of the Chief Judge/ Adult Probation Department-Cook County•Chicago, IL

4d•Onsite

About The Position

The Fee Unit Supervisor is responsible for overseeing a team of Cashiers and the daily operations ensuring that all payments received are accurately recorded in accordance to departmental policies and procedures. This position will serve as the bridge between the day-to-day transaction processing and high-level financial reporting.

Requirements

Bachelor’s degree from an accredited college or university in Accounting, Finance or a related field is preferred but not required.
Possess 3-5 years’ experience in accounts receivable or collections, with at least 2 years in a supervisory capacity, is preferred but not required.
Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, Pivot Tables, etc.).
Ability to exhibit composure, patience, and confidence when facing difficult situations.
Expertise with various types of accounting software platforms.
Excellent verbal and written communication skills.
Highly skilled and proficient at verifying financial or transactional data.
Establish residency in the State of Illinois within 90 days of hire.

Nice To Haves

Spanish speaking applicants will be given preference.

Responsibilities

Manage a team of Fee Unit Cashiers, provide training, support, mentorship, including setting performance goals, conducting regular appraisals and recommending corrective action when necessary.
Ensure staff’s adherence to established Departmental and Fee Unit policies and procedures and provide suggestions on ways to improve processes within the Unit.
Oversee all financial transactions, ensuring accuracy and security of all funds, and adhere to established financial policies and procedures.
Responsible for daily deposit balancing to the case management system; review and verify daily balancing reports and bank deposits.
Oversee the disbursement process, including the preparation and processing of checks to victims, client refunds and monthly ACH transfer of funds.
Ensure all checks are accurately printed, recorded, addressed correctly, and mailed out in accordance to the schedule.
Ensure staff consistently conduct research, follow-up and resolve all intake and case-related errors and inquiries from victims, department personnel, court officers, State’s Attorneys and the Clerk’s Office to resolution utilizing all available resources (CMS, Odyssey Portal, Clear, usps.com, online searches, etc).
Oversee and monitor the shared Fee Unit email account and ensure all emails received are acknowledged, responded to and followed through to resolution.
Monitor the online bank account for daily exceptions, returned checks and other bank discrepancies and escalate to management when needed.
Assist with reconciling monthly bank statements, outstanding checks and payment reconciliation reports.
Assist with preparing and reconciling mid-year and fiscal year-end fiduciary activities reports and escheatment of funds to the State of Illinois.
Ensure all court ordered fees are correctly recorded, any modifications applied, and adjustments are processed within established Fee Unit procedures and timelines.
Maintain accuracy records and control reports.
Complete all required training, staff seminars and meetings as required.
Perform all other duties as assigned to ensure that every Fee Unit office function is completed daily.