Federal Program Manager

Axon • Columbia, WA

15h • Remote

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon’s federal market team seeks a customer obsessed program manager who consistently overdelivers. Our federal public safety customers have challenging missions, and they need a motivated, intense, and talented individual who can ensure their programs are running effectively. What You’ll Do Location: Remote, Scottsdale, AZ or Washington DC Area preferred Reports to: Vice President, Federal Programs Direct Reports: 0 You are a problem solver. Every day you will drive mission success for our customers by de-risking the scope, schedule, and cost of your program portfolio. You are obsessed about delighting the customer. You will work with your Sales, Customer Success, and Deployment, and R&D partners to deliver a portfolio of software, sensors, and professional services capabilities faster and cheaper than your customer thinks is possible. “Exceptional” is your standard for your program CPARS. The misses keep you up at night. You immerse yourself in your customer’s problems so that you can drive continuous improvement initiatives. You know how every program decision you make impacts the business. You will work with your partner teams to grow and scale programs exponentially. You will drive the right choices on product scope, costing, scheduling, and contract structure to positively impact key company metrics such as revenue recognition and margin management. You set the bar and it’s a high one. You expect the best for yourself, and you will extend these expectations to the team you will work with and the subcontractors you will manage. You have a low ego, high impact attitude. You are excited by being an individual contributor because it gives you an opportunity to create something no one else has done before. All other duties as assigned are an opportunity, not a burden.

Requirements

• 5+ years managing federal programs – Direct experience in federal program management is essential.
• Brings clarity to complex program challenges – The ability to navigate open ended problems in unstructured environments is key.
• Expertise in federal contracting – Understanding and complying with federal RFx requirements and terms & conditions is crucial.
• Strong documentation and process management skills – Program managers must track progress, manage risk, and ensure compliance.
• Clear and direct communicator with executives and customers – Effective communication with stakeholders at all levels is vital.
• Strong customer-facing experience – Managing relationships and ensuring customer success is a core function.
• Willingness to travel 50%+

Responsibilities

• Drive mission success for our customers by de-risking the scope, schedule, and cost of your program portfolio.
• Work with Sales, Customer Success, Deployment, and R&D partners to deliver a portfolio of software, sensors, and professional services capabilities faster and cheaper than your customer thinks is possible.
• Drive continuous improvement initiatives.
• Work with partner teams to grow and scale programs exponentially.
• Drive the right choices on product scope, costing, scheduling, and contract structure to positively impact key company metrics such as revenue recognition and margin management.
• Manage the team you will work with and the subcontractors you will manage.

Benefits

• Competitive salary and 401K with employer match
• Discretionary paid time off
• Robust parental leave policy
• An award-winning office/working environment
• Ride along with real police officers in real life situations, see them use technology, get inspired
• And more...

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees