Federal MS Transition Manager, (Clearance Required Secret) Hybrid Remote & On-site, CO, GA

Hewlett Packard Enterprise • All, CO

13d • $126,000 - $239,000 • Hybrid

About The Position

Federal Managed Services Transition Manager – US Federal Customer Onboarding Role Overview The Managed Services Transition Manager is responsible for leading and coordinating the successful onboarding and transition of US Federal customers to managed IT services. This role ensures all onboarding activities meet federal compliance standards, customer requirements, and organizational objectives, while working closely with build teams, professional services, and managed services engineering teams. The Transition Manager will represent Managed Services onboarding within broader Federal/Public Sector programs and drive continuous improvement across projects. US Citizenship required Clearance: Security clearance preferred Hybrid role with some travel to customer site Travel: 25% to customer site as required

Requirements

• US Citizenship required
• Security clearance preferred
• Experience onboarding and transitioning projects, preferably in a large or complex environment.
• Federal/Public Sector experience, with a strong understanding of compliance, security, and regulatory requirements.
• Bachelors Degree preferred, or equivalent job experience, Master Degree preferred
• Security Clearance required
• 10 year's experience in project management or in like roles/businesses.
• Accountability
• Accountability
• Active Learning
• Active Listening
• Bias
• Business Growth
• Change Management
• Client Expectations Management
• Coaching
• Creativity
• Critical Thinking
• Cross-Functional Teamwork
• Customer Centric Solutions
• Customer Relationship Management (CRM)
• Design Thinking
• Empathy
• Follow-Through
• Growth Mindset
• Long Term Planning
• Managing Ambiguity
• Process Improvements
• Project Management Office (PMO)
• Project Management Tools

Nice To Haves

• Hands-on Managed Services experience, including collaboration with engineering and professional services teams.

Responsibilities

• Transition Planning: Develop and manage transition plans and timelines for onboarding US Federal customers to managed services.
• Cross-Functional Collaboration: Work closely with build, professional services, and managed services engineering teams to ensure seamless delivery of transition activities, including ITSM platform deployment and monitoring tools setup.
• Tools onboarding coordination: Coordinate with managed services engineering team for deployment/configuration of ITSM/ITOM/CMDB/ITAM platforms and monitoring tools, ensuring compliance with federal requirements and customer needs.
• Stakeholder Management: Serve as the primary point of contact for internal teams, customers, and third-party vendors.
• Compliance Oversight: Ensure all activities adhere to US Federal regulations (FedRAMP, FISMA, NIST) and organizational security policies.
• Risk Management: Identify risks, develop mitigation strategies, and escalate issues.
• Process Coordination: Oversee discovery, data migration, service setup, cutover, and operational readiness.
• Documentation & Reporting: Maintain comprehensive transition documentation and provide regular updates.
• Service Readiness: Ensure all service components, SLAs, support processes, and integrations are operational and validated before handover to operations.
• Continuous Improvement: Actively participate in lessons learned reviews to drive ongoing process improvements.
• Represent Managed Services onboarding requirements as part of the larger Federal/Public Sector Program team.
• Lead early engagement efforts for Managed Services in collaboration with Managed Services Engineering.
• Track all Federal/Public Sector deals in the Managed Services pipeline globally, providing visibility and status updates.
• Directly lead large/complex projects, ensuring a successful transition from onboarding to operations/run.
• Actively participate in and contribute to lessons learned sessions to continuously enhance onboarding and transition practices.

Benefits

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees