Federal Health Program Manager

Leidos QTC Health Services•Washington, DC

About The Position

Do you crave a career that truly makes an impact in people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day! Leidos QTC Health Services is seeking a Federal Health Program Manager on our Occupational Health team. You will manage all phases of programs from inception through completion. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Please Note: This position is contingent on award of contract.

Requirements

Bachelor’s Degree or equivalent related work experience required
10 years of experience leading multiple teams/departments required
Minimum 3 years federal government contract management experience
Familiarity with clinical workflows, including patient intake, examinations, documentation, orders, results, and follow-ups.
Understanding of clinical terminology such as SOAP notes, ICD-10, CPT, referrals, vitals, and laboratory results.
Awareness of clinical constraints, including patient safety considerations, time pressures, and regulatory obligations including one or all of the following:
Experience in healthcare IT, health services, or occupational health programs.
Experience supporting or contributing to clinical operations modernization initiatives.
Experience working alongside physicians, nurses, nurse practitioners, physician assistants, and medical assistants.
Experience partnering with or supporting clinical operations leaders, physicians, nurses, NP's, PA's, Pas, & MA's
Experience in clinical operations, healthcare consulting, or within health systems or managed care organizations is strongly preferred.
If applicable, must be able to pass a federal background check and/or obtain and maintain additional clearances as specified by the contract (e.g., NACI, PIV, SMS, TMS).

Nice To Haves

Law enforcement experience highly preferred
Experience with Healthcare or managing Federal Healthcare Programs highly preferred
Program Management experience, PMI certification preferred
Managed budget for a Firm Fixed Price (FFP) contract valued at $25M+ highly preferred
Demonstrated program management experience using managerial, technical and/or business knowledge.
Experience in directing and managing internal/external resources, communications and all functional program activities to meet contract cost, schedule and performance objectives
8 years of experience leading multiple teams/departments, with a Masters degree from an accredited college in a related discipline, may be accepted in lieu
Preferred location is Washington D.C. or within 50 miles of D.C. May consider other locations if highly qualified.
Must be willing to travel up to 25%

Responsibilities

Federal government contract program management for program(s) operating across the nation with multiple service delivery models.
Primary point of contact to the government.
Responsible and accountable for overall contract performance and financials.
Provides leadership through daily communication with various internal departments to coordinate services including during start-up period.
Collaborates closely with Provider Relations, Information Technology, Facilities, HR and subcontractors to ensure contractually compliant services.
Manages the workload through the various operational team leaders to ensure the achievement of organizational goals and objectives including quality, timeliness, customer service and cost metrics.
Maintains effective working relationships with all customers, gaining feedback and working closely with the operations leadership to modify processes to ensure performance objectives are met .
Drives continuous process improvement to enhance performance.
Works closely with operations and leaders to continually improve processes and procedures in support of program.
Seeks methods of improving/automating process and finds ways to increase profitability.
Works closely with and mentors operational leadership to ensure contractual compliance is met.
Ensures implementation of a project plan with defined timelines and deliverables including documentation of action items.
Build and maintain customer relationships through effective communication
Proven team builder with high retention and high successful program execution with sustained growth and high customer satisfaction
Collaborate with business development, capture, line leadership and other functions to develop winning solutions for growth, including recompete activities
Manages contract action items from internal operations and customer/client
Provides and reviews responses or updates as needed
Implements corrective action plans and oversees execution with internal department leads as necessary
Responds to client concerns in a timely manner; escalating as appropriate
Ensures timely recommendations and resolutions to ensure high level of customer satisfaction
Perform other duties and responsibilities as assigned