What You Will Do: Client Relationship Management & Engagement Delivery Provide executive oversight of a portfolio of complex, high-visibility client engagements, ensuring all contractual, financial, and delivery commitments are met or exceeded. Set strategic direction for client engagements, guiding teams on overall approach, risk posture, and long-term delivery sustainability. Establish and enforce firm-wide quality standards, ensuring consistently exceptional work products across engagements. Serve as a trusted advisor to senior executives across federal civilian agencies — specifically the General Services Administration, Office of Personnel Management, Department of Agriculture, Department of Commerce, Department of Labor, Department of Housing and Urban Development, and Universal Service Administrative Company — at the bureau, program, and enterprise levels. Define, scale, and institutionalize best practices across accounts, teams, and offerings. Ensure enterprise-level compliance with contractual, regulatory, and internal policy requirements. Own overall portfolio financial performance, including margin management, revenue growth, and long-term account health. Business Development Set and execute account growth strategies leveraging deep executive relationships and firm-wide capabilities. Lead and oversee priority new business pursuits across the full federal sales lifecycle, serving as executive sponsor for major opportunities. Own senior-level client engagement, including executive check ins, long-range account visioning, and alignment to agency strategic priorities. Drive sustained growth across accounts by shaping demand, influencing client strategy, and aligning Guidehouse investments to agency missions. Establish and govern portfolio-wide pipeline health, forecasting accuracy, and growth planning discipline. Orchestrate cross functional leadership (delivery, BD, partners, and SMEs) to execute account strategies and win new work. Anticipate market, policy, and funding shifts to proactively position offerings and solutions. Provide oversight and execute capture strategy, including competitor positioning, win themes, teaming decisions, and solution architecture. Be personally accountable for driving at $7-10M+ in annual new business growth for the firm. Consulting Staff Leadership Provide senior leadership and mentorship to Associate Directors and engagement leads across the portfolio. Champion leadership development, succession planning, recruitment, and long-term talent retention. Set expectations for onboarding, training, and performance management across teams. Shape and model a high-performance, inclusive, and collaborative culture across the practice.
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Job Type
Full-time
Career Level
Director