FC Operations Approval Specialist

Bank of America•Tampa, FL

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Requirements

Proficiency with money movement internal policies and procedures.
Conduct comprehensive and thorough reviews of high-risk transactions to identify potential fraud and mitigate risk.
Utilize advanced tools and techniques to detect fraudulent activities and take appropriate action to prevent financial loss.
Ability to think analytically and effectively manage risk using strong research skills, applying best practices and leveraging past experiences to resolve problems.
Respond promptly to high-risk alerts and escalate issues as necessary to ensure timely resolution.
Work closely with client facing associates to ensure coordinated efforts with exception client care and risk management.
Willingness and ability to play an active role in identifying and implementing process improvements.
Work in a team/group environment; demonstrate a willingness/desire to share experiences or ideas with others.
Strong ownership and resolution skills.
Good organizational and time management skills.
Ability to function in a fast-paced environment while maintaining composure and sound business judgment.
Ensure adherence to approval procedures; must have an eye for detail and ability to effectively escalate issues in an appropriate manner.
Stay updated on the latest trends and developments in fraud and risk prevention and contribute to the enhancement of current processes and procedures.
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
High School Diploma / GED / Secondary School or equivalent

Nice To Haves

Strong business acumen with an in depth understanding and alignment to the Consumer operating model and overall value proposition.
Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions.
Exceptional critical thinking/problem solving skills.
High Level of accuracy and attention to detail.
Relationship management skills and ability to anticipate needs of business partners that we support.
Superior client service proficiency including excellent verbal, written, and listening skills.
Demonstrate exceptional organizational and time management skills.
Apply sound judgment in making decisions.
Expert knowledge of internal policies, procedures, and processes to ensure flawless execution and delivery.
Ability to handle and expedite multiple tasks in a dynamic, fast paced environment.
Cash handling or transaction research experience in for financial centers or eLedger/GL accounts.

Responsibilities

The Operations Approval Specialist will play a critical role in ensuring the integrity and security of high-risk transactions of Bank of America/Merrill Clients.
Risk review employs a risk and fraud prevention mindset to ensure the security of accounts and to minimize risk/losses to the company and clients.
This role relies upon the ability to demonstrate a sense of urgency and impeccable attention to detail while remaining disciplined in determining financial risk, fraud, and anti-money laundering violations of transactions.

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