Fast Food Shift Manager
About The Position
At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better. The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual.
Requirements
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking outtrash.
- Constant face-to-face interactions with crew members and customers.
- Safely navigate in a fast-paced cafe environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
- Most shifts are between six to eight hours, but this may vary.
- Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.
- Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
- Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
- Fun, fast-paced, upbeat environment with no fryers!
Responsibilities
- Interacts with crew members and customers using "Tropitude" (Tropitude is our "mojo" and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
- Delivers 'Unparalleled Hospitality' to each customer that visits our cafe.
- Knowledgeable and proficient in each position within the cafe.
- Successfully completed the Café Basics Training Program and Certified Trainer Program.
- Ensures each station is operating to Tropical Smoothie Cafe's standards.
- Trains and coaches crew members during each shift to ensure brand standards are upheld.
- Uses tools to accomplish goals, manage labor and control inventory.
- Performs any additional tasks necessary to run the cafe.
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What This Job Offers
Career Level
Manager
Industry
Food Services and Drinking Places
Education Level
No Education Listed
Number of Employees
1-10 employees
