Fan Engagement Specialist | 2026 Season

FC Dallas • Frisco, TX

9d • Onsite

About The Position

Fan Engagement Specialists are the heartbeat of the gameday experience at FC Dallas, North Texas SC, Frisco Bowl, and Toyota Stadium events. As key members of our gameday team, you’ll bring energy, professionalism, and a fan-first attitude to every shift — from match day activations and promotional distribution to premium club access and beyond. This role is a meaningful commitment: we rely on our Fan Engagement team to show up consistently and be present when our fans need you most. If you’re passionate about sports, thrive in a fast-paced environment, and are ready to be a dependable part of something bigger, we’d love to have you on the team.

Requirements

• Available to work a minimum of 30% of the shifts offered per season across FC Dallas, North Texas SC, and/or Dallas Renegades; broader availability across all three organizations is strongly preferred
• Must have reliable transportation to and from events, including home games
• Availability for evenings, weekends, and holidays is required — most matches take place on evenings and weekends. Must be able to respond to scheduling communications within 48 hours. Weekday availability is a plus
• Moving and lifting objects that exceed 50lbs
• Ability to lift and transport up to 25lbs
• Friendly, self-motivated, energetic, and a team player
• Responsible, reliable, communicative, and able to work under pressure in a fast-paced environment while maintaining excellent customer service
• Collaborate and possess excellent interpersonal, organizational, and communication skills, particularly verbal
• Capable of representing the club in an ethical and professional manner
• Committed to fulfilling your scheduled shifts — including evenings, weekends, and holidays — and responsive to scheduling communications in a timely manner

Nice To Haves

• Bilingual (English & Spanish) – preferred but not required
• Prior experience with gameday, events and promotions preferred

Responsibilities

• Assist with match day activities as needed, including but not limited to partnership activations, gameday promotion distribution, and Season Ticket Holder benefit distribution
• Set up, take down, and transport various equipment and/or promotional items
• Aid in amplifying the overall fan engagement during home matches
• Facilitate activations at matches and events, while providing superb customer service and displaying excitement about the organization being represented
• Provide information and proactively assisting fans as needed
• Activate and fulfill elements as agreed to in partnership agreements
• Represent FC Dallas, Toyota Stadium, and other entities at home matches and other events in a professional manner always
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed