Family Supportive Housing Service Coordinator

Upper Valley Haven•White River Junction, VT

64d•$52,000 - $57,000

About The Position

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization. We are seeking a Service Coordinator in our Family Supportive Housing (FSH) program. The FSH Service Coordinator is an experienced professional who will work intensively with individuals and families who are facing the risk of homelessness or are currently homeless by providing housing case management and coordination of services. The role of the FSH Service Coordinator is to work collaboratively with agencies and community partners to provide resources and support to FSH clients to ensure the acquisition of life skills and access to resources that will lead to permanent housing and a positive quality of life. They establish and maintain positive, supportive relationships and assess the strengths and barriers program participants have for maintaining permanent housing. They provide trauma-informed support consistent with the stage of change and severity of trauma individuals have experienced or are experiencing.

Requirements

An understanding of the complexities of poverty and people living in generational or situational poverty
Knowledge of family systems and child development and trauma
Strong advocacy and crisis-management skills
Creativity, flexibility, resiliency, and empathy
Ability to work both independently and in collaboration with co-workers and community partners
An ability to use a strengths-based approach to build relationships and solve problems
Able to manage 12 to 15 clients
Strict attention to detail and maintenance of appropriate records
Demonstrate the highest ethical standards and maintains confidentiality
Must have a valid driver's license
Qualified applicants will have a Bachelor's degree, Master's preferred, in Human Services, Social Work, or a related field and have experience working with families with complex needs.

Responsibilities

providing housing case management
coordination of services
work collaboratively with agencies and community partners to provide resources and support to FSH clients to ensure the acquisition of life skills and access to resources that will lead to permanent housing and a positive quality of life
establish and maintain positive, supportive relationships
assess the strengths and barriers program participants have for maintaining permanent housing
provide trauma-informed support consistent with the stage of change and severity of trauma individuals have experienced or are experiencing

Benefits

medical
dental
vision
paid holidays
over 5 weeks paid time off
life insurance
a matching 403(b) retirement plan
role-based, funded learning and development plan
Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives
dog-friendly workplace
Peer support and weekly clinical supervision a top priority