Family Support Worker - 64003825

State of Florida

4d • $34,760 - $36,131

About The Position

This position is under the general supervision of the Community Health Nursing Supervisor. This position is identified as a sensitive position and may be responsible for receiving personal bills or performing tasks involving high level of trust. This position requires a background screening including fingerprinting. This position is identified as a key custodian for designated areas. Position will adhere to the Information Security Policies and Procedures.
This position involves assisting clients to identify an obtain available benefits and social and community services. Assist public health professionals and /or social workers in providing client services and support for families of pregnant women, families with a child less than 3 years of age or interconception women. Communicating with persons outside the organization, representing the organization to customers, the public government and other external sources. Visit individuals in homes to provide assessment of needs and provide information on agency and community services. Provide information to supervisors, fellow workers and subordinates to provide continuity of care to clients.
PROVIDE Healthy Start Initial contacts, care coordination, education and case management including home visits to all prenatal women, and families, who reside in Walton County, who are determined through the Initial Assessment to need Healthy Start services. Will provide services in accordance with client’s level of need following Healthy Start Standards and Guidelines. Maintains timely client records, assists in collection of statistical data and evaluation of information to assure objectives are met and standards are maintained. Provides parent education in prenatal care, parenting skills and infant child health. Assist non-English speakers with scheduling appointments with primary care as needed
Complete initial assessment (IA) screen for assigned Healthy Start (HS) clients. Ensures that prenatal clients are managed in accordance with HS pathway schedules. Provide psychosocial assessments, ASQ’s, Domestic Violence Screening. Provide appropriate referral to available resources as indicated. Develop a family support plan to meet identified needs. Document all services accurately into the Well Family System adhering to Healthy Start Standards and Guidelines.
Provide interpreter service for Hispanic clients of Walton County Health Department, assist in making appointments for those clients with other agencies in the community or health care providers to facilitate their health care
Complete all reports, including EAR within require time frame. Duty during disaster required including work for irregular and indeterminate periods of time. Other assigned duties as needed to support clinic operations. Will be assigned purchasing card responsibilities related to travel. Assigned purchasing card responsibilities and adheres to purchasing card policies and procedures.

Requirements

• Average computer skills, ability to successfully multitask, ability to set priorities
• Strong communication skills
• Able to communicate fluently with Hispanic clients
• Strong organizations skills, Ability to work well with others
• Knowledge of principles and processes for providing customer and personal services including needs assessment techniques quality service standards
• Knowing how to find essential information
• Using multiple approaches when learning or teaching new things
• Actively looking for ways to help people
• Adjusting actions in relation to others actions
• High School Diploma
• Valid Driver’s License
• Spanish-English bilingual

Nice To Haves

• Previous Healthy Start experience

Responsibilities

• Assist clients to identify an obtain available benefits and social and community services
• Assist public health professionals and /or social workers in providing client services and support for families of pregnant women, families with a child less than 3 years of age or interconception women
• Communicate with persons outside the organization, representing the organization to customers, the public government and other external sources
• Visit individuals in homes to provide assessment of needs and provide information on agency and community services
• Provide information to supervisors, fellow workers and subordinates to provide continuity of care to clients
• PROVIDE Healthy Start Initial contacts, care coordination, education and case management including home visits to all prenatal women, and families, who reside in Walton County, who are determined through the Initial Assessment to need Healthy Start services
• Provide services in accordance with client’s level of need following Healthy Start Standards and Guidelines
• Maintains timely client records, assists in collection of statistical data and evaluation of information to assure objectives are met and standards are maintained
• Provides parent education in prenatal care, parenting skills and infant child health
• Assist non-English speakers with scheduling appointments with primary care as needed
• Complete initial assessment (IA) screen for assigned Healthy Start (HS) clients
• Ensures that prenatal clients are managed in accordance with HS pathway schedules
• Provide psychosocial assessments, ASQ’s, Domestic Violence Screening
• Provide appropriate referral to available resources as indicated
• Develop a family support plan to meet identified needs
• Document all services accurately into the Well Family System adhering to Healthy Start Standards and Guidelines
• Provide interpreter service for Hispanic clients of Walton County Health Department, assist in making appointments for those clients with other agencies in the community or health care providers to facilitate their health care
• Complete all reports, including EAR within require time frame
• Duty during disaster required including work for irregular and indeterminate periods of time
• Other assigned duties as needed to support clinic operations
• Will be assigned purchasing card responsibilities related to travel
• Assigned purchasing card responsibilities and adheres to purchasing card policies and procedures

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees