Family Support Specialist NPP - FT

Rise Services, Inc.•Mesa, AZ

55d•Remote

About The Position

RISE is hiring a full time Family Support Specialists NPP. This is a remote position with occasional in office work out of our Mesa office. This position provides parenting education using evidence-based models services to families based on the identified needs, concerns, and/or stressors identified by Arizona Department of Child Services (ADCS) and the family in order to enhance protective capacities and factors within the home to stabilize and preserve the home environment through behavioral changes by the parent/caregiver through the implementation of the RISE Services Inc. mission, vision, and values and compliance with all company and state regulations and policies.

Requirements

Must have a minimum of an Bachelor's Degree with related work experience working with family dynamics
Education and/or experience related to the service provided, including the ability to relate to families of varied lifestyles, backgrounds, and ethnicities; including experience with cultural diversity; assessing a family's strengths and weaknesses; knowledge of child abuse, domestic violence, neglect and child development, expectations of children, parent-child family roles, non-violent discipline, and a working knowledge of the Department of Child Safety
Must have verbal and written communication skills adequate to the specific job task required and communicate effectively in individual or group situations including demonstrating listening skills; must be able to communicate effectively in writing using accurate grammatical form; must be able to read and interpret written information; and must be able to communicate with multiple customers including the people receiving support, advisors, state personnel (ADCS) and others
Ability to write and review assessments, maintain accurate comprehensive documentation, and interpret policies and state regulations
Language ability (other than English) may be required to meet specific needs of people receiving support
Appropriate telephone etiquette and skills required along with utilization of personal cell phone
Knowledge of Microsoft Office software and Google Suite
Ability to work flexible hours and travel as needed. Occasional evening hours will be required to accommodate clients' schedules.
Must be able to obtain a clear pre-employment drug test result, as well as clear random annual drug testing results
Must obtain satisfactory background check and a Level One Fingerprint Clearance Card (Must clear an Arizona Central Registry check; have not been placed on probation or parole for the last ten (10) years from present date; and/or have no civil, criminal, or juvenile restraining orders within the last ten (10) years from present date)
Must have reliable transportation that passes RISE random vehicle inspections; possess valid car insurance and registration and a valid Arizona driver's license that has not been suspended or revoked within the last three (3) years from present date

Responsibilities

Provide short term, time-limited coordination of services, parenting skills curriculum and resources to all assigned families based on the needs, concerns and stressors of the child(ren) and the family, and enhance the protective capacities or strengthen the protective factors identified and outlined by ADCS
Meet with families based on contract requirements and their needs (weekly) to address and resolve issues or concerns, using evidence-based curriculum.
Accepts responsibility for cases assigned and takes initiative on helping families with community resources. Works collaboratively with the team (RISE staff and ADCS staff) to support and assist the family in reaching positive outcomes
Ensure contract timelines are met including weekly progress notes, and all other assigned tasks
Be flexible to meet the needs of the families served, including evenings and weekends. Extensive travel around the assigned county or metro area is required
Special projects or duties as assigned