Family Support /Outreach Specialist

David Lawrence Center•Naples, FL

12d

About The Position

The Family Support/Outreach Specialist will work within a community behavioral health center, providing essential support and outreach services to families and individuals. This role involves engaging with the community, offering resources, and promoting mental and emotional well-being. The specialist will collaborate with healthcare providers and community organizations to ensure comprehensive support for those in need.

Requirements

Education: Bachelor's degree in Social Work, Psychology, Public Health, or a related field.
Experience: Minimum of 1 year of experience in community outreach, social services, or behavioral health support.
Skills: Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time management skills.
Knowledge: Understanding of behavioral health issues, community resources, and support systems.
Staying compliant on all trainings and immunizations = Required
Ability to pass Level II DCF Mental Health Fingerprinting, Drug Screen and Local Criminal Check = Required

Nice To Haves

Experience working in a community health center or similar setting is highly desirable.
Certifications: Relevant certifications in mental health support, crisis intervention, or social work are a plus.
Microsoft Office 365 skills (Including Teams/Video Conferencing) and Electronic Medical Records experience = Strongly Preferred

Responsibilities

Outreach and Engagement: Develop and implement outreach programs to connect with families and individuals in the community. Participate in community meetings, and events to build relationships and trust.
Resource Coordination: Identify and provide access to community resources, including healthcare, education, and social services. Assist families in navigating available services and support systems.
Support Services: Offer emotional and practical support to families dealing with behavioral health issues. Provide education on mental health topics and coping strategies.
Advocacy: Advocate for the needs of families and work to remove barriers to access to care.
Collaboration: Partner with healthcare providers, social workers, and community organizations to create a network of support. Participate in multidisciplinary team meetings to coordinate care and services.
Documentation: Maintain accurate records of all interactions, services provided, and outcomes. Ensure confidentiality and compliance with all relevant laws and regulations.
Evaluation and Reporting: Monitor and evaluate the effectiveness of outreach and support programs. Provide regular reports to supervisors and stakeholders on progress and challenges.