FAMILY SUPPORT COORDINATOR - City Vista

Royal American Management•Pompano Beach, FL

23h•$15 - $15•Onsite

About The Position

Under supervision of the Community Manager, the Family Support Coordinator assists residents in assessing needs and obtaining services, with the goal of promoting successful tenancies and helping residents achieve and maintain maximum independence and self-sufficiency. This position reports directly to the Community Manager and receives support from RAMs Resident Services Director. Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Requirements

Strong working knowledge of Microsoft Windows, Microsoft Office applications, and Internet services
Possess the qualities and sensitive nature to work with residents on all social, economic and educational levels
Knowledge of community resources and the social services system
Experience organizing, implementing, and managing multiple responsibilities under pressure
Experience in the use of computer data base and/or MS Word
Able to manage time efficiently
Ability to participate in or facilitate basic case management
Work effectively with minimal daily supervision and guidance individually or in a team setting
Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
High School Diploma or Equivalent
Knowledge of community resources for all ages (adult, elderly, youth)
Must be able to work flexible schedule, may include evenings and weekends
Must be able to operate a computer and other office equipment, including, but not limited to, computers, telephone, fax machine and copier
Must be able to successfully work and communicate with culturally diverse staff and clients
Must be able work with a computer for a minimum of 7 hours daily either standing or sitting
Must be able to read printed materials and computer screen with or without MS or other software accessibility functions
Must be able to effectively communicate in e-mail, by phone, or in person during the course of the workday while always presenting a positive image of the organization to members of the community
Must be able to lift 30 lbs unassisted

Nice To Haves

AA or BS degree in social work preferred
Relevant work experience may be substituted

Responsibilities

Develop and oversee on-site programs and activities based on the needs and interests of residents including Monthly Resident Activities / Socials, Weekly Literacy, and Quarterly Employment Assistance / Employability Skills Workshops (Review LURA for details of these required activities)
Link residents with public and private resources in the community to provide needed assistance. (Examples include: Food Stamps, Food Pantries, Child Care, Health Insurance, Domestic Violence / Abuse, Cash Assistance (Rent, Utilities, Power), Homelessness, Healthcare, etc.)
Support residents in organizing group activities to build community and address problems such as crime and drug activity
Assist residents in developing individualized short-and long-term goals and with developing steps toward accomplishing them
Coordinate efforts to encourage community members as volunteers
Maintain and distribute updated Community Resource Directory
Submit accurate, prompt reports as requested by Community Manager and RAM Resident Services
Ensure absolute confidentiality with respect to information records concerning families and children
Maintain organized records of activities and referrals for annual audits
Must be on-site 20 hours per week, available between 9am-8pm
Participate in area inter-agency meetings to acquire information about local resources
Perform other duties related to this position, as requested