Family Success and Administrative Assistant

BLOOMING BEHAVIOR SERVICES LLC•San Diego, CA

4h•$18 - $25•Onsite

About The Position

Blooming Behavior Services provides evidence-based Applied Behavior Analysis (ABA) therapy for children on the spectrum or with developmental disabilities. We strive to provide the best treatment possible for our clients. Come Bloom with us and change a family's life. We are looking to hire a Family Success and Administrative Assistant in San Diego who wants to join a growing company and utilize their experience to make a significant impact on their fellow employees’ lives and the families we serve. This is a full-time, in-person role requiring 40 hours of work per week. The position is based out of our office in Mission Valley, with a consistent on-site schedule Monday through Friday.

Requirements

Availability Monday -Friday 8:00 AM - 5:00 PM
High school diploma or GED
Must have medical office experience with scheduling or onboarding new patients for a hospital, ER/OR, or mobile clinical staff
Excellent customer-oriented attitude
Ability to "think on your feet" and problem-solve on the go
High level of planning and organizational skills; high energy; excellence driven; team player
Must have excellent critical thinking, communication, and interpersonal skills
Prioritize and handle multiple tasks simultaneously

Nice To Haves

Bilingual in Spanish preferred
Proficient in software systems including Excel, PowerPoint, Monday.com and G-Suite
Proficiency in digital marketing tools
Proficient in Central Reach and Paylocity Preferred
Past work history with ABA scheduling is strongly preferred

Responsibilities

Source and qualify new leads for ABA referrals within the designated region covering pediatricians, psychologists/neuropsychologists, daycares and other potential partners
Speak with parents interested in ABA services support access to care by responding to questions or provide information requested.
Verify incoming new patient paperwork is completed and complete new patient onboarding within internal systems
Input new and ongoing authorizations for all patients
Other duties as assigned include but are not limited to assisting with faxes and patient intake.
Address and Determine solutions and fill client and staff scheduling needs based on collaboration with Scheduling, Behavior Analysts and Clinical Directors (including sub sessions, start dates, etc)
Assist with office administration tasks related to inventory, materials management, and meeting reservations
Maintain office space
Check and respond to company emails
Use existing preconfigured assets (e.g., postcards, flyers, email templates) to support campaigns or create new assets
Generate Canva, Excel or other related program documents for social media, team huddles, holidays, etc.
Assist in planning and set up for team meetings social events
Other duties, as requested