Family Services Supervisor

Virginia Department of Social Services

1d • Hybrid

About The Position

Fluvanna County Department of Social Services, a team of human services
professionals, is currently recruiting for a Family Services Supervisor
(Protection, Prevention and Intake).  The ideal candidate is committed to
achieving positive outcomes for children and families and is prepared to lead
and support a team of family services specialists.  Hybrid telework options may
be available.

Title Description- This title represents the supervisory level in the
occupational group for Family Services. Employees supervise staff that provide
direct services for fostering and sustaining the social, health, economic,
behavioral, and emotional functioning of individuals and families serviced by
the Local Departments of Social Services. Employees supervise, train, lead, and
develop staff and monitor case management services. The Family Services Manager
is distinguished from the by the latter’s responsibilities for supervising
Family Services Supervisors and managing the direct services program
performance.

Requirements

• Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
• Considerable experience in assigned program area/human services programs and completion of required training programs.
• Supervisory experience or work experience in a leadership role.
• Equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Prior work experience with a local department of social services agency.
• Prior work experience in a leadership role.
• Demonstrated knowledge of Protection, Prevention and/or Intake programs.
• Proficient in Microsoft Office programs and software programs used by local departments of social services.
• All applicants are subject to DMV/driving record check, pre-employment drug screen, CPS and Criminal History Search.
• Driving record must meet agency standard.
• Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency.
• Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.
• Skill in operating a personal computer and the associated software and the operation of a motor vehicle.
• Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.

Nice To Haves

• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Responsibilities

• Supervises family services specialists, assistants and others
• Sets and enforces objectives for quality and quantity of work performed by unit
• Evaluates social service programs and program budgets
• Applies appropriate human resource practices in the supervision of staff
• Establishes and maintains good working relationships with others
• Recommends policy changes based on evaluation of program effectiveness
• Deals with difficult or dangerous cases
• Interprets the program to other agencies and to the public
• Participates in community planning and development of new resources, jobs and community work sites

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees