Family Services Supervisor

New LHRC External Career Site • Accomac, VA

12d

About The Position

This title represents the supervisory level in the occupational group for Family Services with a concentration in child protective services. Employees supervise staff that provide direct services for sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services.

Requirements

• Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services are (Section 22VAC40-670-20 of the Administrative Code of Virginia).
• Supervisory experience or work experience in a leadership role.
• Equivalent combination of training an experience which provides the required knowledge, skills and abilities.
• Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.
• Skill in operating a personal computer and the associated software and the operation of a motor vehicle.
• Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.

Nice To Haves

• Strong teamwork and organizational skills.
• Considerable experience in assigned program area/human services programs and completion of required training programs.
• Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; interviewing skills, apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.
• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Responsibilities

• Supervises social workers, assistants and others
• Sets and enforces objectives for quality and quantity of work performed by the unit
• Evaluates social service programs and program budgets
• Applies appropriate human resource practices in the supervision of staff
• Establishes and maintains good working relationships with others
• Recommends policy changes based on evaluation of program effectiveness
• Deals with difficult or dangerous cases
• Interprets the program to other agencies and to the public
• Participates in community planning and development of new resources, jobs and community work sites

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees