Intact Family Services Supervisor

Caritas Family Solutions-posted just now
Full-time • Manager
Hybrid • Mount Vernon, IL
11-50 employees
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At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a dependable leader with good communication skills to serve as our Intact Family Services Supervisor. This position includes flexible hours, frequent opportunities for telework, top compensation, and AMAZING team support. Most importantly, you’ll have the opportunity to lead a team that truly makes a positive difference in the lives of children and families! If you’re ready to make an impact, please apply today!!! At Caritas, we know we’re competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees: · 403 B Retirement Plan (5% Employer Match) · Generous Paid Time Off · Health, Dental and Vision Insurance Coverage · 12 Employer Paid State & Federal Holidays · Telehealth Services · Employer Paid Life Insurance · Health Saving Account · Employer Paid Short- & Long-Term Disability · Tuition Assistance Program · Real Work/Life Balance Hours worked (typical): 40 Remote Work: Allowed (work arrangement can change depending on performance and/or needs of Caritas). Job Tasks Typically: Unstructured - worker will be allowed to determine/plan the order of tasks, priorities, and goals. Description of Typical Work Schedule: 40-hour workweek, Schedule varies as they may be required to work evenings and weekends to attend meetings or to be on call in case of emergencies. May also be required to work extended hours to complete paperwork or to meet deadlines. (Hours set based on necessity of department or office.) PURPOSE: The Intact Family Services Supervisor directly supervises and supports the Intact Family Services Case Managers. This position ensures case management services are being provided to the highest standard within agency, state, and federal guidelines. REPORTING STRUCTURE: Refer to the updated organizational chart for reporting structure and responsibilities.

  • Supervises Intact Family Services Case Managers by developing internal monitoring, weekly supervision, and evaluation processes.
  • Ensures effective and consistent communication occurs between the Intact Family Services Case Managers and all parties of the case and identified stakeholders, including medical, educational and mental health providers.
  • Ensures Intact Family Services Case Managers conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being.
  • Ensures Intact Family Services Case Managers meet the requirements and service standards when facilitating delivery of services in collaboration with families and youth that adhere to agency, state, and federal policies/procedures
  • Performs supervisory responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes.
  • Master's Degree in Social Work or a closely related Human Services field (Related fields will be considered.)
  • Minimum 2 years of experience in working with children and/or families (For positions that manage staff, the years specified need to be progressive years of management experience. For all positions, the years required can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent).
  • Illinois Child Welfare Employee License
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write speeches and articles for publication that conform to prescribed style and format.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Active Learning — Understand the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Learning Strategies — Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Mathematics — Use mathematics to solve problems.
  • Monitoring — Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension — Understand written sentences and paragraphs in work-related documents.
  • Speaking — Talk to others to convey information effectively.
  • Writing — Communicate effectively in writing as appropriate for the needs of the audience.
  • Language — Able to read and write in English.
  • Coordination — Adjust actions in relation to others' actions.
  • Instructing — Teach others how to do something.
  • Negotiation — Bring others together and trying to reconcile differences.
  • Persuasion — Persuade others to change their minds or behavior.
  • Service Orientation — Look for ways to help people.
  • Social Perceptiveness — Be aware of others' reactions and understanding why they react as they do.
  • Complex Problem Solving — Identify complex problems and review related information to develop and evaluate options and implement solutions.
  • Time pressure decision-making — Make decisions without much analysis or time to consider alternatives.
  • Time pressure planning — Plan and be responsible for regularly meeting strict deadlines.
  • Judgment and Decision Making — Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources.
  • Systems Analysis — Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation — Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Management of Financial Resources — Determine how money will be spent to get the work done, and accounting for these expenditures.
  • Management of Material Resources — Obtain and see to the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Management of Personnel Resources — Motivate, develop, and direct people as they work, identifying the best people for the job.
  • Personal Time Management — Manage one's own time and the time of others.
  • Direct Report's Time Management — Manage the time of others.
  • Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments.
  • Proficient Computer Skills In: Excel, Outlook, Word, Database Management Software
  • Access to reliable transportation to get to/from work: Required.
  • Access to a reliable automobile: Required.
  • Must provide proof of auto liability insurance (and continue to while working in this position): Required.
  • Must possess a valid driver's license: Required.
  • N/A
  • 403 B Retirement Plan (5% Employer Match)
  • Generous Paid Time Off
  • Health, Dental and Vision Insurance Coverage
  • 12 Employer Paid State & Federal Holidays
  • Telehealth Services
  • Employer Paid Life Insurance
  • Health Saving Account
  • Employer Paid Short- & Long-Term Disability
  • Tuition Assistance Program
  • Real Work/Life Balance
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