Family Services Specialist III – Child Protective Services (CPS)

City of Fredericksburg • Fredericksburg, VA

12d

About The Position

The City of Fredericksburg Department of Social Services (FDSS) is seeking a dedicated and compassionate Family Services Specialist to join our team as a CPS worker. This full-time position offers an opportunity to work in a positive environment where you can make a meaningful impact. Key Responsibilities: Perform complex case management duties for City Social Services programs. Handle sensitive cases involving child/adult abuse/neglect, out-of-home placements, and more. Conduct interviews, investigations, and respond to referrals. Establish and maintain effective relationships with clients, families, and human service agencies. Participate in meetings like permanency planning, Family Partnership Meetings, and court proceedings. Be part of an on-call rotation with a one-hour response requirement. Maintain detailed records and prepare necessary reports.

Requirements

• Bachelor’s degree in Social Work or a Human Services field, or any bachelor’s degree with 2 years of relevant experience.
• Ability to pass a criminal background check, including a clean search of the Virginia Child Abuse and Neglect Central Registry.
• Valid Virginia State driver’s license.
• Understanding of laws and regulations governing social services programs.
• Proficiency in interviewing and interpersonal techniques.
• Awareness of community social and economic factors.

Nice To Haves

• Experience in social services program areas and completion of relevant training.
• Prior experience with Local Department of Social Services (LDSS).
• Multilingual abilities.

Responsibilities

• Perform complex case management duties for City Social Services programs.
• Handle sensitive cases involving child/adult abuse/neglect, out-of-home placements, and more.
• Conduct interviews, investigations, and respond to referrals.
• Establish and maintain effective relationships with clients, families, and human service agencies.
• Participate in meetings like permanency planning, Family Partnership Meetings, and court proceedings.
• Be part of an on-call rotation with a one-hour response requirement.
• Maintain detailed records and prepare necessary reports.
• Provide professional case management, referrals, and assistance to clients.
• Manage cases that require involvement in sensitive situations.
• Conduct interviews and assess client needs.
• Collaborate with families, schools, hospitals, and other organizations.
• Respond to emergency calls and provide intervention as needed.
• Perform clerical and administrative duties in support of caseload management.

Benefits

• Competitive salary and generous benefits package including health, dental, and vision insurance, and 13 paid holidays.
• Membership in the Virginia Retirement System.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level