Family Services Specialist I/II- Embedded Site

Oklahoma Human Services • Oklahoma City, OK

3d • Onsite

About The Position

Family Services Specialist I/II
Monday – Friday 8:00 AM – 5:00 PM - Full-time in the field
This position is located in Oklahoma City, Oklahoma.
Annual Salary:
Level I H14A: $37,440.00 + Full State Employee Benefits
Level II H14B: $40,248.00 + Full State Employee Benefits
Travel is occasional. Must possess a valid driver's license and maintain required car insurance.
Minimum Qualifications:
Level I:
Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
Education and Experience requirements consist of a bachelor’s degree;
OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
OR an equivalent combination of education and experience, substituting one additional year of experience in a professional business, public sector, or social work environment for each year of the bachelor’s degree.
OR two (2) years of experience as a Family Services Specialist.
Job Responsibilities
Demonstrates customer service, flexibility, and organizational skills while working in a fast-paced
environment.
• Assesses the needs of individuals and determines eligibility for SNAP, Child Care, and Medical
programs.
• Interviews clients in an office setting, via phone, or remotely.
• Manages a caseload and provides services for individuals and their families.
• Evaluates the needs of individuals and families and makes referrals to appropriate community
resources.
• Compiles data, completes documentation, and enters data electronically to determine client
eligibility.
• Interprets and applies policy and procedures, provides clear documentation of casework, and
independently performs complex tasks.
• Participates in individual and staff conferences.
• Must attend all mandatory training associated with the position.

Requirements

• Must possess a valid driver's license and maintain required car insurance.
• Level I: Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
• Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in a professional business, public sector, or social work environment for each year of the bachelor’s degree. OR two (2) years of experience as a Family Services Specialist.

Responsibilities

• Assesses the needs of individuals and determines eligibility for SNAP, Child Care, and Medical programs.
• Interviews clients in an office setting, via phone, or remotely.
• Manages a caseload and provides services for individuals and their families.
• Evaluates the needs of individuals and families and makes referrals to appropriate community resources.
• Compiles data, completes documentation, and enters data electronically to determine client eligibility.
• Interprets and applies policy and procedures, provides clear documentation of casework, and independently performs complex tasks.
• Participates in individual and staff conferences.
• Must attend all mandatory training associated with the position.

Benefits

• Full State Employee Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level