Family Services Specialist I/II

Virginia Department of Social Services • Accomac, VA

5h

About The Position

Family Services Specialist I represents the entry level employees working under
close supervision while being trained in program areas such as, Child Protective
Services and/or Foster Care/’Adoption. Employees perform routine- to
journey-level casework activities, and the casework usually is reviewed by the
supervisor prior to implementing a case action. Upon completion of the training
program and attainment of necessary approvals, the employee shall be redefined
to a full-performance Family Services Specialist II and becomes eligible for a
pay increase as defined by the local agency compensation plan.

Family Services Specialist II is the full performance level in the occupational
group for Family Services. Employees are responsible for developing and
implementing individualized service plans involving the application of casework
methods in Employment Services and Child Care, and basic service level caseloads
of Adult/Adult Protective Services, Child Protective Services, Foster Care,
Adoptions. Employees may provide services in all program areas or specialize in
one or several program areas. Typically, employees perform all tasks
independently and only seek supervisory advice on unusual situations or when
policies and procedures require supervisory review or involvement.

The Family Services Specialist I is distinguished from the Family Services
Specialist II by the latter’s functioning more independently as a full
performance Family Services Specialist. Both positions will be expected to
establish strong collaborative partnerships with internal and external
customers, demonstrate a genuine desire to effect change and be a dedicated team
member.

Requirements

• Possession of Bachelor’s degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
• Working knowledge of social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; and social, economic, and health problems.
• Skill in operating a motor vehicle and personal computer with associated software.
• Demonstrated ability to communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgements within the framework of existing laws, policies, and regulations; respond to the client’s emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.
• Teamwork, communication and organizational skills are essential.

Nice To Haves

• Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are preferred.

Responsibilities

• Interprets laws, policies and regulations as applied to specific area of responsibility
• Monitors, coordinates and administers specific programs as assigned
• Coordinates services within specific area of responsibility
• Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
• Informs clients of related service programs rules/regulations, and right to participate
• Presents cases to determine appropriate services and writes/implements service plans
• Provides case management services to monitor compliance
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services
• Completes necessary federal, state and local planning and reporting requirements
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers
• Conducts overall monitoring of programs in specific area of responsibility
• Serves as resource to clients and the community in area of expertise
• Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level