Family Services Manager

The Salvation Army USA Central Territory•Omaha, NE

1d•$64,000 - $69,000

About The Position

Manage all aspects of Family Services and Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) including Home Visitation, Family Partnerships, Group Socializations, Parent Meetings and Transportation according to Federal Head Start Performance Standards. Coordinate and monitor implementation of the home-based curriculum. Provide supervision to Family Consultants, ERSEA & Compliance Coordinator and Van Driver.

Requirements

Bachelor’s degree in Early Childhood Education, Social Work, Family/Human Services or related field required.
Minimum of one year supervision experience required.
Ability to be flexible and able to work on multiple projects or tasks simultaneously.
The ability to access payroll, timekeeping and personal data via a web-based system.
Administrative skills to include utilization of standard office equipment, Microsoft Office and Excel, data entry, attention to detail and filing.
Good communication skills both written and spoken, and ability to maintain effective working relationships.
Demonstrated ability to handle confidential matters.
Demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.
Must pass all applicable background checks.
Must be able to pass medical examination and Tuberculosis test.
Must possess a valid driver's license from the state in which you reside.
Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.
Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.
Obtain certification in First Aid, CPR and CPI within 6 months of hire.
Complete Parents As Teachers Curriculum Training and ERSEA training within 3 months of hire.

Nice To Haves

A Master’s Degree in related field preferred.

Responsibilities

Supervise ERSEA ensuring full enrollment, ongoing recruitment, complete applications, required verification and documentation is completed according to policy and in compliance with Federal Head Start Performance Standards.
Supervise Family Services and monitor, track and report home visit attendance ensuring at least 46 home visits are completed with enrolled participants each program year.
Manage caseload assignments ensuring Family Consultant caseloads are within federal guidelines.
Review Home Visit Plans on a weekly basis ensuring proper curriculum implementation, child and family goals, community referrals, assessments, DRDP observations, health requirements, parent education and input is clearly documented on each Home Visit Plan in the ChildPlus Module.
Complete missing task emails outlining missing or incorrect documentation for each Family Consultant on a weekly basis, verifying corrections are completed timely.
Ensure In-Kind Weekly Plans are completed, and transactions are entered and processed weekly.
Responsible for onboarding and training new Family Consultants, ensuring they receive mandatory and curriculum training.
Supervise transportation services ensuring compliance with regulation. Ensure Van Driver completes car seat safety and van driving training prior to driving families.
Ensure vehicle inspections, mileage logs, transportation reports and regular maintenance is completed on a routine basis.
Conduct regular supervision meetings and home visit observations with direct reports, consulting and advising staff on caseload issues as well as planning meetings and training.
Conduct Multi-disciplinary Team (MDT) Meetings, complete tracking forms and report to the team home visit statistics, family outcomes assessment results and family goals.
Ensure parent handbook forms, 30mo. Progress Reports and Discharge Summaries are completed in a timely manner and uploaded to ChildPlus.
Provide intake and home visit coverage for open caseloads and during staff absences.
Supervise socializations and conduct Parent Committee meetings according to regulation.
Analyze and report ongoing monitoring data for monthly management meetings.
Develop, update and revise content area policies and procedures in compliance with Federal Head Start Performance Standards.
Complete monthly file reviews ensuring corrections are completed timely and ChildPlus family files are complete.
Research, analyze, and collaborate to complete the annual Community and Self-Assessments ensuring selection criteria corresponds to Community Assessment data.
Assist with planning, organizing and implementing annual Pre-Service Training and ongoing staff training for professional development.
Driving is an essential function of the position.
All other duties as assigned.