Family Resource Connection & Preservation Services Supervisor

Epworth Children's Home•Columbia, SC

About The Position

For more than 126 years, Epworth Children's Home has grown and adapted to the individual needs of children and families by providing a safe and nurturing environment, evidence-based practices, and programs across the continuum of care and across the state of South Carolina. Summary The FRCPS Supervisor oversees the service provision and administrative functions of the Community-Based Program including generating and responding to referrals, resource navigation, case management, and community engagement. The Supervisor builds a team of Family Resource Specialists and assures team compliance with training and external contractual requirements. Primary Performance Objectives The Supervisor is responsible for equipping employees with the necessary tools to successfully perform their job and provide monthly supervision meetings with staff. Supervisor will visit all regional locations a minimum of once quarterly. Will monitor, evaluate and provide feedback regularly to staff providing interventions in the home; ensure services to families are being delivered appropriately, timely and efficiently. Lead peer file review process to ensure integrity of case files and fidelity to Motivational Interviewing model and support compliance with Performance & Quality Improvement (PQI) targets Complete monthly and quarterly PQI outcomes tracking Build and maintain collaborative relationships with statewide DSS county offices and community stakeholders to generate referrals; participate in marketing activities including monthly growth meetings and conduct presentations to caseworkers and supervisors. Identify and understand resources available to families. Foster relationships between family members, community partners and systems. Focus on growth objectives for Epworth.

Requirements

Masters degree in related human services field is required.
At least five (5) years' experience with families and knowledge about community resources and services.
Has a belief system and engages in faith practices that are compatible with those of the United Methodist Church.

Nice To Haves

Experience in advocacy work on behalf of children and families preferred.

Responsibilities

Hire and supervise Family Support Specialists.
Maintain a positive and professional relationship with DSS offices and other community partners, act as a liaison between Epworth and referral sources.
Maintain strong understanding of all resources available to families
Per the FRCPS Model, use Motivational Interviewing techniques and Together Facing the Challenge parenting strategies to provide family support services to families, increasing protective capacities and reducing the risk of abuse or neglect through service provision.
Ensure accurate case documentation by staff is recorded to fidelity.
Work with all families in an equitable, culturally responsive and empowering manner.
To cooperate with all Epworth staff to enhance the mission and ministry as a whole.
Attend individual supervision meetings and trainings as scheduled.
Agrees with and adheres to the general principles, ethics and qualifications for employment as outlined in the staff manual.
Follow direction and guidance of immediate supervisor. Additional duties may be assigned as needed.
Participate as appropriate in the PQI process as assigned.