Family Resource Center Coordinator - Part Time

OU Health•Oklahoma City, OK

About The Position

Under general supervision, the Family Resource Center Coordinator performs a variety of specialized administrative and clerical duties of a technical nature for the Family Resource Center. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position. Provides administrative support for the Family Resource Center. Supports FRC programs, projects, and day-to-day operations. Assists with coordinating family participation in FRC programming and events. Assists with creating flyers and communications. Arranges and schedules a variety of events and meetings. Maintains electronic databases of complex data to be used in relevant, meaningful reports. Performs data entry, analyzes data, and creates reports, charts, and graphs as needed. Handles confidential information including patient and family information. Responds to routine FRC questions, identifies needs, and routes customers to proper area or person; assists with phone calls. Assists with special projects as needed. Works as a member of the FRC team in collaboration with families, teams, and organizations to identify gaps in support for complex needs for all customers. Liaison between community partners, groups, and organizations. Oversees the Family Resource Cart to other areas of the hospital and ambulatory spaces. Supports oversight to the Employee Resource Room as well as employee food drives. Manages the Employee Zen Den space. General Responsibilities: Performs other duties as assigned.

Requirements

Bachelor's Degree required.
No experience required.
Basic Life Support (BLS) issued by the American Heart Association (AHA) required within 30 days.
Knowledge of office procedures and office equipment.
Excellent communication skills, both oral and written.
Proficiency in Microsoft Office applications and other software as required.
Intermediate level knowledge of Excel and Power Point for reporting and presentations.
Excellent organization skills.
Proactively prioritizes tasks and manages resources.
Ability to solve problems.
Good interpersonal skills for interaction with employees, clients and customers.

Responsibilities

Provides administrative support for the Family Resource Center.
Supports FRC programs, projects, and day-to-day operations.
Assists with coordinating family participation in FRC programming and events.
Assists with creating flyers and communications.
Arranges and schedules a variety of events and meetings.
Maintains electronic databases of complex data to be used in relevant, meaningful reports.
Performs data entry, analyzes data, and creates reports, charts, and graphs as needed.
Handles confidential information including patient and family information.
Responds to routine FRC questions, identifies needs, and routes customers to proper area or person; assists with phone calls.
Assists with special projects as needed.
Works as a member of the FRC team in collaboration with families, teams, and organizations to identify gaps in support for complex needs for all customers.
Liaison between community partners, groups, and organizations.
Oversees the Family Resource Cart to other areas of the hospital and ambulatory spaces.
Supports oversight to the Employee Resource Room as well as employee food drives.
Manages the Employee Zen Den space.